Dental Hygiene Manager

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.

 Why Join Us?

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Comprehensive benefits package.
• Contribute to groundbreaking health initiatives and research.

Benefits

• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
  • BCBS Dental

• • BCBS Vision
• Paid Time Off:
  • 3-weeks paid vacation and 1-week of personal time
  • 12 accrued sick days per year
  •  10 paid holidays, including Juneteenth
  • PTO Exchange allows employees to turn unused PTO into liquid assets
• 401k program with up to 5% employer match after 90 days 
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

Pay: The annual pay for this position is $85,420 - $100,000 dependent on years of experience and certifications/licensure

POSITION SUMMARY

Reporting to the Dental Director, the Dental Hygiene Manager oversees the clinical and infection control operations within the HBH dental practice. The Dental Hygiene Manager directly manages a team of dental hygienists and in conjunctions with the Dental Practice Manager, manages dental assistant function to ensure effective operations of the practice. Endorses high-quality patient care, maintains compliance with regulations, monitors procedures, and implements infection control measures. The Dental Hygiene Manager creates and implements policies and procedures for the hygiene department to ensure compliance with industry standards and regulations. Leverages industry knowledge and best practices to promote the mission and vision of Howard Brown Health, as well as supports culture enhancement and management efforts.

 PRINCIPLE DUTIES AND ACCOUNTABILITIES  

• Plans, implements, and administers programs and services of the Dental Practice, including personnel administration, training, and coordination of Dental Hygienists and Dental Assistants.
• Develops and enforces infection control protocols while consistently monitoring compliance with applicable regulations to uphold a safe and sanitary clinical environment.
• Establishes work schedules and assignments for staff, according to workload, space, and equipment availability.
• Provides guidance and consults with senior leadership and staff regarding potential sources of infectious diseases, while making informed decisions aimed at eliminating or reducing their impact on the organization.
• Oversees the processes of surveillance, analysis, reporting, education, and consultation to ensure compliance with all regulatory and accreditation standards about infection prevention and control practices. Safeguards the confidentiality of the medical charts/records and complies with all local, state, and federal laws about medical records.
• Collaborates with the dental team to carry out essential dental hygiene duties as needed, ensuring high-quality patient care.
• Participates in all required team meetings and continuing education in-services.
• Determines needs, orders, stores, and keeps inventory of supplies and equipment used in the clinic.
• Adheres to and holds team accountable to Howard Brown Core Values and Customer Service expectations.

MINIMUM QUALIFICATIONS 

• Associates (AA or AS) degree from an accredited institution of higher learning required. A bachelor's degree in science or a related discipline is preferred.
• Minimum five (5) years clinical dental hygiene experience required. Of the five (5) years, at least one (1) year in a supervisory or managerial role is preferred.

LICENSURE/CERTIFICATION 

• Terminally licensed by the Illinois Department of Financial and Professional Regulation (IDFPR) in Dental Hygiene.
• Certification in Infection Control (CIC) awarded by the Certification Board of Infection Control and Epidemiology, Inc., or a certificate from a recognized and approved program by leadership is required within 90-days of employment

KNOWLEDGE, SKILLS, ABILITIES (K/S/A) 

• Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Strong leadership and team management abilities, including experience in mentoring and training dental hygiene staff.
• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• Functional and proficient knowledge and practice of various models of integrated care.
• Ability to demonstrate an understanding and acceptance of equity, inclusion, and diversity concepts, and that they are broader than just race, ethnicity, and gender.
• Knowledge of health disparities, substance use, and domestic violence issues, especially within the LGBTQ community
• Demonstrated self-awareness, in terms of understanding their own culture, identity, biases, prejudices, power, privilege, and stereotypes
• Ability to document effectively in an electronic health record environment
• Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ), and HIV positive patients

ADA SPECIFICATIONS 

• Requires the ability to speak audibly and listen actively.
• Requires ability to use computers, telephones, and other office equipment.
• Requires the ability to sit for extended periods of time.
• May require periodic travel; up to 30% locally.

EQUAL OPPORTUNITY STATEMENT:

Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.