We are looking for an Operations Manager to join our growing dental lab. If you have led people and are ready to step into a role that allows you to shape the future of an organization, we'd like to talk. This role will oversee the daily production, quality control and shipping, working hands on across every stage of our process.The RoleYou will join the leadership team on day one. You will learn every part of the operation from collecting files to finishing the surgical guides that leave our lab. Once you learn it, you will own it. If you are the kind of person who takes on more than you're asked, learns fast and wants to be pushed, you will succeed in this role. This role will have multiple direct reports and will require both technical and interpersonal skills. What You'll DoLeadership RolesBe part of the leadership team responsible for setting the long term vision for the labStay current with changing technology within our industryAttend industry conferences as part of education and sales effortsHire, train and support lab technician staffOperationalOwn daily production, quality control and shippingCoordinate directly with dental offices and every department within the lab to get the job doneAllocate your team member's time to ensure efficient completion of daily/weekly tasksLaboratory & Technical ResponsibilitiesFabricate, adjust, and finish surgical guides and study models to case specificationsOperate and maintain lab equipment including 3D printers, model trimmers, lab motors, compressor, and suction units.Maintain organized inventory of lab materials, consumables, and components.Keep the lab environment clean along with other assigned responsibilitiesWhat You'll BringRequiredEntrepreneurial mindset and ability to operate in autonomous environmentStrong leadership experience managing multiple people across departmentsHungry. You want to grow fast and are willing to put in the workStrong interpersonal and communication skillsTechnical aptitude and problem-solving ability in a hands-on environmentHigh attention to detail and ability to manage multiple cases simultaneouslyProficiency with computer-based case management or CRM toolsAbility to lift and carry items up to 50 poundsPreferredDental laboratory technician certification (CDT) or equivalent trainingExperience with implant-guided surgery workflows and CBCT planning softwareStartup or fast-paced small team experienceFamiliarity with 3D printing and digital fabrication in a dental contextWhat Else to KnowThis is a full-time position; occasional extended hours or weekend work may be required to meet case deadlinesWork is performed primarily in the laboratory, with potential off-site visits to clinical accounts for case and customer reviewsStanding and fine motor work is required throughout the dayExposure to lab materials, resins, and moderate noise levels; PPE will be providedCompensation & BenefitsComprehensive medical, dental, and vision coverage401(k) with company match
Numbers & Facts
Location
Downers Grove, IL
Job Type
Full-time
Skills
3D Modelingunmatched
3D Printingunmatched
Case Managementunmatched
Cleanroomunmatched
Computer Casesunmatched
Conferencesunmatched
Customer Relationship Management (CRM)unmatched
Dental Laboratoryunmatched
Detail Orientedunmatched
Equipment Maintenance/Repairunmatched
Implantsunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Laboratoryunmatched
Laboratory Equipmentunmatched
Laboratory Operationsunmatched
Leadershipunmatched
Operations Managementunmatched
Organizational Skillsunmatched
People Managementunmatched
Printersunmatched
Problem Solving Skillsunmatched
Production Controlunmatched
Quality Controlunmatched
Salesunmatched
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