Dental Office Coordinator

West Knox Dentistry is looking for an Office Coordinator to join our team in our West Knoxville office. The Office Coordinator is responsible for overseeing the general administrative functions and any events or activities in the office.

The ideal candidate will have prior administrative experience working in an office supporting multiple levels of employees. He/she greets patients and should present an accessible and approachable tone as well as have excellent communication skills. We strive for a friendly environment where each team member looks for ways to support one another as they ultimately support the doctor in the care of his patients. The ideal candidate has a healthy initiative and can anticipate needs.

Responsibilities: 

• Supplies – Maintain all office-related supplies, letterhead and new supplies as needed. Deliver or order food or drinks as needed for events. Recognize problems with the building and its functions and bring them to the attention of their direct supervisor. Maintain the reception area and patient restroom.
• Manage – Organize company events, meetings, and conferences. Supervise, monitor and delegate work to administrative staff as needed. Working with the team with respect and a professional demeanor. Attention to details is a must and should be comfortable taking direction from their direct supervisor. Flexibility, trustworthiness and reliability should be high on your list. Create a system for the team to be able to locate and review any files or records, ie OSHA, HIPPA, MDS, etc.
• Coordination – Respond to correspondence, complaints and inquiries. Provide backup support to other administrative staff as needed including answering phones, sorting and distributing mail, and preparing documents. Making sure that the office runs smoothly and that all issues are handled in a timely manner. Manage all front office duties. Work insurance claims, accounts receivable, follow office protocol, procedures and policies and maintain a productive schedule

Requirements:

• A high school diploma or equivalent is required; Associate degree preferred
• Three years of previous office management experience
• Superb communication skills
• Eaglesoft and Dental office experience are a must

About West Knox Dentistry:

West Knox Dentistry is dedicated to providing quality and compassionate care to its patients. Our employees enjoy a work culture that promotes happiness and positivity where no one puts themselves above another but is ready to help and assist when and where needed within their scope of duties.

West Knox Dentistry benefits include paid time off, holiday pay, dental care. Further information on benefits provided at interview.

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