Front Office Coordinator | Sweet Tooth Dentistry Valencia
Valencia, CA | Full-time | In office
Who we are:
Sweet Tooth Dentistry Valencia is a wellness-focused general dentistry practice. We believe the mouth is a window to the body, and we treat the whole patient, not just the tooth. Our team is known for comprehensive exams, clear aligner orthodontics, cosmetic dentistry, and appointments that never feel rushed. Our patients choose us because they value their health and want a team that takes the time to educate and guide them.
You'd be the first voice patients hear and the first face they see. That matters here.
What you'll do:
- Answer phones and greet patients warmly, whether it's their first call or their fiftieth visit.
- Schedule and manage the appointment book so the day flows smoothly for patients and clinical team alike.
- Handle insurance verification and patient benefit questions with accuracy and patience.
- Collect co-pays and patient portions at time of service.
- Present treatment plans and financial arrangements clearly, so patients understand their options and feel confident saying yes to care they need.
What we're looking for:
- At least 1 year of dental front office experience.
- Comfort with dental insurance: verifying benefits, submitting claims, explaining coverage to patients in plain language.
- Confidence discussing treatment costs and financial arrangements without being pushy.
- Warm, professional phone presence and genuine care for people.
- Organized, reliable, and calm when the schedule gets busy.
- Experience with dental practice management software (please tell us which systems you've used).
A plus, not a requirement: experience with fee-for-service practices or in-house membership plans. We're moving in that direction, and you'd be part of making that transition smooth for our patients.
What you can expect from us:
- A team that treats each other the way we treat patients: with respect and support.
- A practice philosophy centered on ethics and education, not production quotas.
- Competitive pay based on experience.
- Benefits: health, PTO, Holiday Pay, 401(k), dental care for you and your family, CE support.
How to apply:
Send your resume and a few sentences about why patient-centered care matters to you. Applications with a personal note get read first.
office@sweettoothvalencia.com.