Dental Patient Services Manager

Join the Family HealthCare Team!

Working at Family HealthCare is an exciting and rewarding experience! We are looking for a motivated and experienced Dental Patient Services Manager to join our team.

At Family HealthCare, our employees play an important role in creating an exceptional experience for every patient we serve. We are an equal opportunity employer and offer competitive salaries and a comprehensive benefits package, including health, dental, vision, 401(k) company match, and more.

Summary

The Dental Patient Services Manager provides leadership and supervision for the Dental Patient Services team to ensure efficient daily operations and an exceptional patient experience. This position serves as an advocate for the department, Family HealthCare, and the patients we serve.

The Dental Patient Services Manager is responsible for leading, coaching, and developing staff while overseeing department orientation, training, and ongoing skill development. This position works closely with dental leadership and team members to support effective workflows, address patient service needs, and ensure the department operates efficiently and professionally.

A successful candidate will be a strong and approachable leader who demonstrates excellent communication, interpersonal, and organizational skills. The ideal individual will be adaptable, solution-oriented, and committed to maintaining a positive work environment while promoting teamwork, accountability, and exceptional service.

Qualifications

• High school diploma or equivalent required; college degree preferred

• Previous management or supervisory experience preferred

• Healthcare knowledge and experience preferred

• Dental knowledge and experience preferred

• Strong communication, interpersonal, and organizational skills

• Demonstrated ability to lead, coach, and develop employees

• Ability to manage multiple priorities and adapt to changing needs

• Commitment to providing an excellent patient experience and fostering a positive, team-oriented work environment

Benefits Overview: Family HealthCare offers a comprehensive benefits package that includes medical, dental, and vision coverage; employer HSA contributions; a 401(k) plan with up to a 4% employer match; paid time off; paid and floating holidays; employer-paid life and AD&D insurance; disability coverage; an Employee Assistance Program; and additional wellness and employee discount programs. Eligibility may vary based on employment status.

Our continued success depends on the skills, dedication, and commitment of our employees. If you are passionate about leading others, supporting an exceptional patient experience, and making a difference in your community, we encourage you to apply and join the Family HealthCare team!