Dental Treatment Coordinator

DENTAL TREATMENT COORDINATOR

Hackensack Dentist is seeking an experienced, professional, and highly motivated Dental Treatment Coordinator to join our growing team. The ideal candidate is organized, personable, confident in presenting treatment plans, and experienced in dental insurance, financial arrangements, and patient communication.


Key Responsibilities

• Present and explain dental treatment plans, procedures, and associated costs to patients.
  
  
• Discuss financial arrangements, payment options, and available financing programs.
  
  
• Verify dental insurance benefits, eligibility, coverage, and limitations.
  
  
• Prepare accurate treatment estimates and explain insurance breakdowns and patient responsibilities.
  
  
• Follow up with patients regarding unscheduled treatment and pending treatment plans.
  
  
• Coordinate appointments and ensure efficient scheduling of treatment.
  
  
• Assist patients with insurance questions, preauthorizations, and claims when necessary.
  
  
• Maintain accurate patient records and treatment documentation.
  
  
• Work closely with dentists, hygienists, and clinical staff to ensure a smooth patient experience.
  
  
• Build strong patient relationships and help patients feel comfortable and confident in proceeding with recommended treatment.
  
  
• Monitor treatment acceptance and follow up on outstanding treatment opportunities.
  
  
• Assist with front desk operations, patient check-in/check-out, and payment collection as needed.
  
  

Qualifications

• Minimum 4 years of experience in a dental office — REQUIRED.
  
  
• Previous experience as a Dental Treatment Coordinator strongly preferred.
  
  
• Strong knowledge of dental terminology, procedures, and treatment planning.
  
  
• Experience with dental insurance verification, claims, and benefit coordination.
  
  
• Ability to confidently present treatment plans and discuss financial options.
  
  
• Excellent communication, organizational, and multitasking skills.
  
  
• Strong customer service skills and a professional, positive attitude.
  
  
• Comfortable working in a fast-paced dental practice.
  
  
• Experience with dental practice management software preferred.
  
  
• Bilingual English/Spanish is a PLUS.
  
  
• Dependable, detail-oriented, and able to work independently and as part of a team.
  
  

What We're Looking For


We are looking for someone who takes initiative, follows through with patients, understands the importance of treatment acceptance, and provides exceptional customer service. The ideal candidate is a team player who can manage multiple responsibilities while maintaining a welcoming and professional environment.


Apply Today!


If you have the required dental experience and are passionate about helping patients achieve their oral health goals, we would love to hear from you.



Pay: $25.00 - $35.00 per hour


Expected hours: 35 per week


Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Dental software Dentrix / Computer skills: 3 years (Required)
• Dental office: 4 years (Required)

Language:

• English (Required)
• Spanish a plus 

Work Location: In person