Dental Treatment Coordinator

DENTAL TREATMENT COORDINATOR

Job SummaryWe are dedicated to providing quality and kind dental care. We value treating our patients well and having a happy working environment. The Treatment Coordinator plays a pivotal role in ensuring a welcoming and seamless experience for patients within our office. This position is responsible for managing patient interactions from initial contact through treatment, focusing on effective communication, documentation, and coordination. The ideal candidate will possess strong social and organizational skills with a background in dental office settings. The right candidate will be a motivated, self-starter with a desire and ambition to grow with our office. We are interested in someone who is capable in presenting and closing treatment with patients.

Potential for bonus pay based on monthly performance.

Duties

• Presenting and closing treatment plans.

• Ensuring that patients feel welcomed and taken care of.

• Greet patients at the front desk and manage their check-in process.

• Review and maintain accurate documentation of patient records.

• Conduct insurance verification to ensure coverage for treatments.

• Assist with collections and follow up on outstanding balances.

• Coordinate with dental providers to schedule appointments and treatment plans.

• Support office management tasks to ensure smooth clinic operations.

• Collaborate with team members to enhance patient care and clinic efficiency.

Qualifications

• Excellent patient service and customer service abilities.

• Familiarity with dental terminology and procedures.

• Previous experience as a dental receptionist and/or treatment coordinator.

• Excellent communication skills, both verbal and written, are necessary for effective patient interactions.

• Knowledge of dental billing processes and documentation review is advantageous.

• Experience with insurance verification and collections is highly desired.

• Strong organizational skills and attention to detail are required.

• Ability to work collaboratively within a team-oriented environment.

• Bilingual- English and Spanish speaking is preferred.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Expected hours: 35-40 per week

Benefits:

• 401(k)

• 401(k) matching

• Employee discount

• Health insurance

Schedule:

• 8 hour shift

• Monday to Friday

Work Location: In person

Education:

• High school or equivalent (Preferred)

• DA OR RDA License (Preferred)

Experience:

• Customer service and sales experience: 2 years (Preferred)

• Dental office terminology: 2 years (Preferred)

• Computer skills: 2 years (Preferred)

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