Department Assistant-Volunteer Services

We are seeking a highly organized and detail-oriented Department Assistant to provide administrative and clerical support to department leadership and staff. This position plays a key role in ensuring efficient daily operations through scheduling, report preparation, data management, communication coordination, and customer service support.

The ideal candidate will thrive in a fast-paced environment, demonstrate excellent organizational skills, and possess strong computer and communication abilities.

Key Responsibilities

• Provide administrative and secretarial support to department leadership.
• Assist with special projects and departmental initiatives.
• Prepare correspondence, reports, presentations, and other documents.
• Maintain departmental records, files, and databases.
• Compile and distribute reports and departmental communications.
• Schedule meetings, prepare agendas, record meeting minutes, and coordinate department events.
• Collect and enter data into appropriate systems.
• Order and maintain office supplies.
• Provide backup receptionist coverage and assist customers by answering questions and directing inquiries.
• Support departmental performance monitoring and goal achievement.
• Collaborate effectively with team members across the organization.

Education

• High school diploma or equivalent required.
• Coursework in business, office administration, or related field preferred.
• Secretarial school training preferred.

Experience

• Previous office, administrative, or clerical experience preferred.
• Experience using Microsoft Office applications, including:
• Word
• Excel
• Access
• Windows-based systems

Skills & Abilities

• Strong typing, filing, proofreading, and data entry skills.
• Excellent organizational and time management abilities.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong verbal and written communication skills.
• Ability to learn and utilize healthcare information systems and software.
• Professional demeanor and commitment to customer service.

Physical Requirements

• Occasional standing, walking, bending, crouching, pushing/pulling, and lifting up to 30 pounds.
• Continuous concentration, attention to detail, and communication responsibilities.
• Primarily office-based work environment.

Caring for our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

• Health, Dental, and Vision Insurance

Coverage begins on the first of the month following your hire date.

• Life Insurance & Disability Coverage

Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.

• Paid Time Off (PTO)

A generous PTO program designed to help you recharge and maintain a healthy work-life balance.

• 401(k) Retirement Plan

Benefit from a robust company match to support your long-term financial goals.

• Education Assistance & Tuition Reimbursement

Support for your continued learning and career growth.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Options to save pre-tax dollars for eligible healthcare and dependent care expenses.

• Shift Differential Pay

Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.