Muskegon Community College, an associate degree-granting institution of higher education, is a center for lifelong learning which provides persons the opportunity to attain their educational goals by offering programs that respond to individual, community, and global needs.
General Description:
Serve as clerical support to the department, including direct support for leadership positions in the department; serves as a coordinating role in the Care and Concern Requestprocess; provides a welcoming and positive environment for the department; works a flexible schedule.
Application Deadline: Tuesday, November 24th, 2026
Status: Full-time; 52 weeks
Schedule: Monday 9:00AM-6:30PM, Tuesday-Thursday 8:00AM-5:30PM, Friday 8AM-12PM
Pay: $19.23 - $21.02 Per hour depending on experience.
Reports to: Director of Student Success
FLSA Status:Non-Exempt
Qualifications:
Associate's degree or 3 years’ experience
Demonstrated ability to relate to people of all ages, races, and social-economic backgrounds.
Demonstrated ability to operate office technology, software, & equipment. Establishing yourself as the “go to” person with all equipment and software.
Ability and willingness to upgrade skills including technology or process changes.
Ability to establish and maintain effective working relationships with students, staff, and outside people.
Demonstrated organizational ability, attention to detail, and solid decision-making skills.
Demonstrated use of tact, judgment and discretion, and the ability to maintain confidentiality when working with students, faculty/staff and others.
Demonstrated history of dependability and punctuality.
Ability to stay calm while working under pressure in a fast-paced environment.
Highly motivated and solution oriented with a high degree of integrity, ethics and dedication to the mission of the College.
Demonstrated excellence in both oral and written communication skills.
Ability to mentor, coach and work with student workerswhile setting a good example by demonstrating professional workplace behavior and work ethics.
Demonstrated ability to work as part of a successful team while accomplishing tasks and assignments without assistance.
Flexible scheduling and/or willingness to work/support, when necessary, for example with special events and office coverage.
Requires prolonged sitting or standing, keyboarding and work on computer (hand/eye strain), speaking in English via phone or in person.
Essential Functions:
Departmental support with primary focus on supporting a welcoming and positive department environment, the Care and Concern Request process, the Care Team, and leadership positions in the department.
Assist with searching, interviewing, hiring, and training prospective student workers.
Provide coordination and communication with faculty, staff, students, supervisor, and other Care Team members regardingCare and Concern Requests.
In collaboration with other department support and leadership, assist with communication regarding programming, events, special processes, funds, etc.
Update webpages, portal pages, data, and dashboards.
Receive telephone calls, e-mails, texts, chats, etc. and provide information and refer inquiries to the proper staff members, take messages, etc.; answer inquiries requiring a knowledge of procedure and departmental operations; exercise discretion in giving information.
Serve as a receptionist,positivelywelcoming and assisting students, staff, and guests. Answer inquiries requiring knowledge of departmental and College operations, activities, and procedures while exercising discretion in providing information.
Set up and maintain a welcoming, positive, accurate, organized, and neat office – including file systems, office supplies, bulletin boards, information table/racks,the break room, storage, and inventories as appropriate and within the allocated budget.
Assist with correspondence for the department and/or others as assigned – including but not limited to e-mails, texts, chats, computer system/portal messages, Microsoft Form flows,letters, reports, schedules and forms while arranging into appropriate format; prepare bulk materials.
Act as a back-up to support other offices/areas of the department and/or other college services.
Serve as the primary contact and scheduler for tabling (external and internal), ensuring approvals are secured.
| Location | Muskegon, MI |
| Job Type | Full-time |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder