Deployment Manager:

The Deployment Manager will be responsible for leading and managing deployment projects within ASIT team.
This role ensures that projects are properly staffed, field technicians are supported and trained, and deployment activities align with overall business goals.

Scope of Work:

• Ensures NA deployment projects are staffed with appropriate field technicians to execute the scope of work.
• Works with service partners directly to help manage the day-to-day activities of the technicians.
• Helps identify and work to train incoming resource to Ciena methods and standards also can guide technicians to online training and Ciena bootcamps to advance skill levels.
• Coordinate between internal and external teams to ensure the techs are properly trained and equipped.
• Can prepare detailed reports on field activity and report to senior leadership.

Key Responsibilities:

• Coordinates franchise PMs and deployment service partners to ensure all deployment projects are staffed appropriately every week
• Interfaces with project management to determine weekly project start requirements
• Interfaceswithdeploymentpartnerstoconfirmresourceavailability
• Interviews field technicians for tiger team support
• Engages tiger teams to provide project support
• Can interview technicians and determine qualifications
• The Deployment Manager will be responsible for leading and managing deployment projects within ASIT team.
• This role ensures that projects are properly staffed, field technicians are supported and trained, and deployment activities align with overall business goals.

Education and Experience:

• Bachelor's degree in related field from a college or university with six to eight yearsrelated experience
• Equivalent combination of education and experience
• Strong management background able to manage many technicians.
• Telecommunication background is a plus.