Deployment Team Technician

The Green Bay Area Public School District is pleased to accept applications for a Deployment Technician position.

Position Purpose: To receive, inventory, deploy, install, and maintain district devices to end users. Assists the AV and Computer Technicians to maintain, analyze, troubleshoot, and repair district issued devices, displays and other computer peripherals. Responds to tickets and records job progress in the ticketing system. Is a contributing member to a highly functioning team.

Essential Functions:

• Follows the Core Values of the Green Bay Area Public School District as a driver of our words and actions.
• Excellence: Students and educators analyze, pursue learning, research, think creatively and work independently and/or collaboratively while applying their knowledge, abilities and skills with depth and critical thinking to both familiar and unfamiliar situations.
• Engagement: Active and enthusiastic involvement in and out of the classroom.
• Equity: Systems and procedures we use to place students into nurturing and rigorous settings where students' cultural approaches are honored and students are empowered to fully use their capacities. Equity enhances the quality and accessibility of opportunities.
• Integrity: Demonstrating fairness in judgment and action.
• Responsibility: Fulfilling obligations in a dependable manner and accepting consequences.
• Promotes efforts on diversity, establishes best practices and utilizes skills to remove barriers for students of diverse backgrounds.
• Creates a favorable professional impact on students, parents, community, and other employees.
• Maintains confidentiality in verbal, written, and electronic communication.
• Refers confidential information to the appropriate person.
• Follows safe practices and adheres to safety standards.
• Is capable of moving and deploying computers, tablets, WiFi devices, and networking hardware.
• Is able to lift 50 lbs and move large loads with the assistance of dollies, hand-trucks, and jacks.
• Understands the relationships between computer hardware and software and is able to facilitate imaging and other device management operations.
• Works collaboratively with members of the Operations Team and Infrastructure Teams to support district building technical needs and help desk operations.
• Is willing to learn new skills and take on new challenges and responsibilities.
• Prioritizes jobs based on continually changing needs.
• Assure a smooth transition to end-user operations and provide high levels of customer service and end-user satisfaction within the Green Bay Area Public Schools.
• Performs all other duties as assigned by Supervisor.

Working Conditions:

• Work involves disruptions of daily schedule.
• Work involves frequent deadlines under pressure.
• Work requires flexibility in adjusting to continuously changing situations.
• Work entails a flexible daily schedule.
• Work involves a high level of decision making and the ability to keep information confidential.
• Work involves travel in and outside the district.

This job description is intended to describe the general nature and level of work required by the person hired for this position. It is not intended to serve as an exhaustive list of all the responsibilities, duties, and skills. As the nature of business demands change, so too may the responsibilities, duties, and skills of this position.