Job Description
Our Client, an IT Services and Consultant company, is looking for a Depot & Field Deployment Lead for their East Moline, IL location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Lead, mentor, and manage depot and field deployment technicians.
- Own client relationships, stakeholder communication, escalations, and operational delivery.
- Oversee depot operations, including receiving, inventory management, imaging, configuration, staging, shipping, and asset reconciliation.
- Plan and coordinate enterprise-wide laptop, desktop, AV, and smart device deployments, refreshes, replacements, and recoveries.
- Manage resource allocation, technician schedules, travel, and deployment logistics.
- Ensure compliance with asset management policies, security standards, SLAs, and operational procedures.
- Monitor KPIs, prepare status reports, manage risks, and drive continuous improvements.
- Coordinate break-fix support, hardware troubleshooting, vendor support, and warranty claims.
Requirements:
- 7+ years in EUC, IT infrastructure, depot operations, or device lifecycle management.
- 2–3+ years of proven team leadership experience.
- Strong enterprise deployment and depot management experience.
- Working knowledge of Microsoft 365, Intune, SCCM, and ServiceNow.
- Excellent client management, communication, problem-solving, and operational ownership.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | East Moline, IL |
| Industry | Management Consulting Services |
| Salary | $32.14–$35.71 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
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