Deputy Clerk Supervisor - Case Entry

County of Chesterfield Virginia
  • Chesterfield, VA
  • $72,466–$97,827 Per Year
3 days ago

Job Description

Deputy Clerk Supervisor - Case Entry

Salary

$72,466.00 - $97,827.00 Annually

Location

Chesterfield, VA

Job Type

Full-Time

Job Number

27-00262

Department

Circuit Court Clerk

Opening Date

11/02/2026

Closing Date

11/8/2026 11:59 PM Eastern

  • Description
  • Benefits

Minimum Qualifications

The Circuit Court Clerk's Office is the administrative arm of the Circuit Court. Our day-to-day operations significantly impact the Chesterfield community. The Clerk's Office prioritizes accessibility, transparency, effectiveness and being constituent focused. The staff within the Clerk's Office are responsible for providing administrative support, record keeping, case management, court-related financial matters, and, most importantly, adhering to the law.

Position Summary

The Deputy Clerk Supervisor - Case Entry oversees the daily operations of the Case Entry Division, ensuring the accurate, timely, and compliant processing of criminal and select civil court records. This role supervises staff, manages workflow and customer service functions, provides operational and legal guidance, and serves as a liaison with courts, justice partners, and government agencies. The position is responsible for maintaining high standards of case management, employee performance, customer service, and operational efficiency while ensuring compliance with Virginia law, court procedures, and Clerk's Office policies. Perform other work as required.

Key Responsibilities:

  • -Supervise, train, mentor, and evaluate Case Entry Division staff; oversee workload distribution, scheduling, leave management, and performance management.
  • -Ensure the accurate and timely processing of criminal and civil case records, appeals, probation matters, expungements, search warrants, confidential records, and related court documents.
  • -Monitor quality assurance standards, identify process improvements, and implement operational changes to address workflow demands and staffing challenges.
  • -Provide guidance on complex case processing matters, legal requirements, and court user issues, conducting legal and procedural research as needed.
  • -Serve as a primary resource for staff, customers, attorneys, law enforcement agencies, courts, and other justice partners regarding case-related inquiries and record management.
  • -Coordinate with judges, prosecutors, law enforcement agencies, probation offices, state agencies, and system vendors to improve processes, resolve issues, and support technological enhancements.
  • -Generate and analyze workload, production, and case management reports for leadership review and operational planning.
  • -Manage sensitive and confidential records in accordance with statutory requirements, records retention schedules, and court policies.
  • -Assist with staffing plans, operational initiatives, special projects, and cross-divisional support to ensure continuity of services.

Provide direct court user assistance and perform hands-on case processing functions during periods of high workload, staffing shortages, or operational necessity.

Benefits:

  • Annual salary range of $72,466 - $97,827 based on experience. To maintain pay equity among staff, the ideal candidate will be offered $82,000, flexible based on experience.
  • Medical/dental and retirement benefits with generous employer contributions.
  • Access to a wide range of benefits including life insurance, disability, 529 savings plans, wellness incentives, EAP, PTO, medical leave, and more.
  • Workplace grounded in values of respect, growth, and dedication to service.
  • On-site fitness area and wellness room.
  • Ability to work remotely one day per week, based on office needs and supervisor approval.
  • Eligible for court certified manager certification, paid for by Clerk's Office.

Key Responsibilities:

  • -Division leadership - Directs daily operations of the Criminal Case Entry Division, ensuring accuracy, timeliness, and compliance with statutory and procedural requirements.
  • -Staff supervision - Trains new hires, assigns work, evaluates performance, and provides coaching to maintain high productivity and quality standards.
  • -Scheduling & coverage - Coordinates duty rotation, weekly assignments, and leave approvals to ensure adequate coverage for counter service, call center operations, and courtroom support.
  • -Case intake oversight - Supervises intake and verification of felony certifications, indictments, appeals, Drug Court cases, and expedited matters.
  • -Case-processing accuracy - Ensures proper judge assignment, case numbering, docket updates, service of process, financial assessments, and entry of all orders and case actions.
  • -Customer and agency support - Assists defendants, attorneys, law enforcement, and justice partners; resolves escalated inquiries and complex customer-service issues.
  • -Interagency coordination - Collaborates with judges, prosecutors, probation, law enforcement, and other justice partners to strengthen processes and resolve operational challenges.
  • -Appeals administration - Oversees appellate filings, digital record transmission (DARS), transcript orders, appeal bonds, and delivery of exhibits to higher courts.
  • -Administrative and research duties - Conducts legal and procedural research, prepares reports, manages sensitive correspondence, and responds to DOC, DMV, and restoration-of-rights inquiries.
  • -Evidence management - Oversees evidence retention, destruction, inventory tracking, and coordination with law enforcement for secure handling.
  • -Special projects - Leads automation initiatives, record-conversion projects, mini-audits, and other assignments at the discretion of the Clerk of Court.
  • -Leadership support - Advises Clerk's Office leadership on emerging issues, staffing needs, and operational improvements; provides backup support to other division supervisors.

Ideal Candidate:

  • -Demonstrates strong leadership and communication skills
  • -Thrives in a detail-driven, high-volume environment
  • -Possesses advanced knowledge of criminal case processing and court operations
  • -Excels at problem-solving, staff development, and interagency collaboration

Minimum Qualifications:

Please note: A cover letter is required with application. Please attach a cover letter (preferably a PDF) before submitting the application online. In your cover letter, be sure to address what drew you to this position and how your previous experience will help you succeed in this role.

  • Bachelors degree in public administration or a related field;
  • Three (3) to five (5) years of experience in a court/legal environment;
  • One (1) to two (2) years of supervisory experience; or an equivalent combination of training and experience in all of the above, preferably in a court/legal environment.

Pre-employment drug testing, FBI criminal background check, and education/degree verification required.

Shift

Monday - Friday; 8:00 a.m. - 4:30 p.m.

Work Location

Circuit Court Clerk

Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion

For information on county benefits, view Employee Benefits Summary.

Employer Chesterfield County

Address Human Resources Department

9901 Lori Road / P.O. Box 40

Chesterfield, Virginia, 23832

Phone 804-748-1551 (Office)

Website http://www.chesterfield.gov

Numbers & Facts

LocationChesterfield, VA
Salary$72,466–$97,827 Per Year

Skills

  • Administrative Skillsunmatched
  • Analysis Skillsunmatched
  • Automationunmatched
  • Bond Marketunmatched
  • Booking Arrestsunmatched
  • Call Center Operationsunmatched
  • Case Managementunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Service Managementunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Distribution Managementunmatched
  • Establish Prioritiesunmatched
  • Financial Analysisunmatched
  • Fitnessunmatched
  • Governmentunmatched
  • Law Enforcementunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Legal Researchunmatched
  • Mail Processingunmatched
  • Maintain Complianceunmatched
  • Mentoringunmatched
  • Operational Auditunmatched
  • Operational Improvementunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Operations Planningunmatched
  • Operations Processesunmatched
  • Order Processingunmatched
  • People Managementunmatched
  • Performance Managementunmatched
  • Probation/Paroleunmatched
  • Problem Solving Skillsunmatched
  • Process Developmentunmatched
  • Process Improvementunmatched
  • Public Administrationunmatched
  • Quality Assuranceunmatched
  • Quality Metricsunmatched
  • Quality Monitoringunmatched
  • Record Keepingunmatched
  • Regulatory Complianceunmatched
  • Regulatory Requirementsunmatched
  • Reporting Skillsunmatched
  • Research Skillsunmatched
  • Staff Developmentunmatched
  • Staff Requirementsunmatched
  • Technical Supportunmatched
  • Time Managementunmatched

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