Deputy Program Manager

Deputy Program Manager

Job Vacancy

TechTrans International provides language services and travel logistics - language teaching, interpreting, translating, travel coordination and much more. We have international offices, staff and clients calling us from around the world.

We are seeking a Full-Time Deputy Program Manager to support the Program Manager in overseeing the successful execution of the JSC Logistics Contract. This position will assist with day-to-day contract operations, personnel coordination, customer relations, performance monitoring, and ensuring all services are delivered in accordance with contract requirements, applicable regulations, company policies, and established performance standards.

The Deputy Program Manager will serve as a key member of the contract management team, ensuring timely and effective communication with the customer, employees, and company leadership. The position will also assist in implementing process improvements, addressing customer concerns, monitoring deliverables, and ensuring consistent, high-quality service in support of JSC mission requirements.

Key Responsibilities

• Support the Program Manager in the overall management, coordination, and execution of the JSC Logistics Contract.
• Monitor contract performance to ensure all services, deliverables, and operational requirements are met in accordance with contract terms and customer expectations.
• Interpret and communicate applicable contract requirements, federal regulations, FAR, agency supplements, NASA directives, and other applicable government requirements.
• Assist in developing, implementing, and maintaining contract policies, procedures, and operational processes to ensure compliance with contractual and regulatory requirements.
• Conduct routine contract performance reviews, internal assessments, and operational audits to identify potential risks, deficiencies, and opportunities for improvement.
• Identify, document, and elevate contract performance issues, compliance concerns, and operational risks to the Program Manager.
• Coordinate and monitor corrective and preventive actions to ensure identified issues are addressed and resolved in a timely manner.
• Maintain accurate contract records, reports, correspondence, deliverables, personnel documentation, and other required contract files.
• Prepare and submit contract status reports, performance metrics, briefings, and other management reports as required.
• Support customer meetings, government reviews, contract assessments, audits, and requests for information or documentation.
• Coordinate staffing, onboarding, training, employee performance, and resource requirements to support uninterrupted contract operations.
• Serve as a liaison between the Program Manager, government customer, company leadership, employees, and subcontractors to facilitate effective communication and issue resolution.
• Develop and deliver employee training and guidance on contract requirements, company policies, operational procedures, and applicable compliance standards.
• Monitor changes in government regulations, NASA requirements, cybersecurity standards, export-control requirements, and other applicable federal contracting requirements; communicate relevant updates to management and contract personnel.
• Maintain confidentiality and safeguard sensitive government, company, customer, and employee information.
• Perform other program management and contract administration duties as assigned.

Education and Experience Qualifications:

• Bachelor''s degree in Business Administration, Management, Operations, Logistics, Public Administration, or a related field preferred. Equivalent relevant education and professional experience may be considered.
• Minimum of 5-7 years of progressively responsible experience in program management, contract administration, operations management, logistics, or government contracting.
• Previous experience supporting federal government contracts, preferably NASA, aerospace, or other government agency contracts.
• Demonstrated experience assisting with contract performance oversight, operational planning, resource allocation, and delivery of contract requirements.
• Working knowledge of Federal Acquisition Regulation (FAR), applicable agency supplements, NASA directives, and federal contracting requirements.
• Experience preparing management reports, performance metrics, contract documentation, presentations, and customer deliverables.
• Experience working directly with government customers, contract representatives, subcontractors, and internal stakeholders.
• Strong understanding of quality assurance, process improvement, risk management, and operational controls.
• Excellent written and verbal communication, organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Ability to work independently while collaborating effectively with program leadership and cross-functional teams.

Preferred Qualifications

• Experience supporting NASA, Johnson Space Center (JSC), or other aerospace-related government contracts.
• Experience in logistics, transportation services, or other mission-support operations.
• Knowledge of government contract compliance, cybersecurity requirements, export-control regulations, and federal information security standards.
• Experience supporting government audits, contract reviews, performance assessments, and customer inspections.
• Project Management Professional (PMP), Contract Management, or other relevant professional certification.
• Experience managing geographically dispersed teams or supporting operations involving international offices, employees, and customers.

Successful candidate must be in the local Houston Area and able to work on-site at Johnson Space Center 4 to 5 days a week.

Candidate must require no sponsorship now or at any time in the future.

Placement agencies and outside recruiters need not respond.

Interested employees must submit a resume including a brief narrative concerning your work experience related to this job classification. Please complete our on-line application at www.tti-corp.com, click on ''Careers.''