Desk Attendant (On call)

Job Vacancy Announcement

Position Information

Position Title Desk Attendant (On call) Position Type Staff Department Natatorium FLSA Non-Exempt Union/Non Union Union Full Time or Part Time Part Time Grade 4 Salary Range Hiring Salary Range $15.02-$16.52/Hourly Fixed Term/Tenure Track (Faculty Only) Regular or Temporary Regular Job Description Summary

Responsible for providing patrons with customer service.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• High School diploma, GED, or equivalent required
• Six months of job-related experience

Criteria

CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Responsible for unlocking and locking the natatorium lobby doors at the correct time
• Responsible for greeting patrons entering the natatorium
• Ensures the patrons check in and complete the natatorium daily sign in sheet to track attendance
• Responsible for all natatorium sales of daily admissions, passes and court rentals made by cash, check or credit card
• Responsible for recording all transactions on the natatorium daily accounting form
• Responsible for ensuring that the cash, checks and credit card slips are secured in the cash drawer
• Responsible for running credit card sales through the credit card machine and having the patrons sign the correct copy
• Complete court reservations for the basketball court and racquetball courts for patron use
• Monitors the use of the hydrotherapy pool, lobby, weight room, basketball court, racquetball courts and hallways for appropriate use by authorized users
• Responsible for enforcing natatorium rules and regulations
• Maintain the pass sale log and the swim test list
• Maintain a clean and orderly work space
• Responsible for answering phones and providing the correct information to the caller
• Inform management of any issues, supplies needed or repairs needed
• Assist with providing directions to other college buildings on campus
• Assist the natatorium management as requested

KNOWLEDGE, SKILLS AND ABILITIES

• Skilled in Excel, Word, Power Point and Outlook
• Cash handling skills
• Phone etiquette skills
• Customer service skills

Job Requirements

PHYSICAL REQUIREMENTS

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

• Work schedule subject to change based on the needs of the department.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to offer of employment. A signed authorization for release of personal information will be required if selected for an interview.

Is Background Check Required? Yes Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? Yes

Posting Detail Information

Posting Number PGCC227011/12 Open Date 06/23/2025 Close Date Open Until Filled Yes Background Check Statement

Prince George's Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Application Status; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Do you have a High School diploma, GED, or equivalent?

• Yes

• No

• • Do you have six months of job related experience?

• Yes

• No

• • Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.

• Yes

• No

• • How did you hear about this employment opportunity?

• HERC

• HigherEd Jobs

• Hispanic Outlook

• Indeed

• Personal Referral

• PGCC Website

• Social Media (LinkedIn, Twitter, Facebook)

• The Chronicle of Higher Ed

• The Washington Post

• Other: Please indicate below

• Educause

• How did you hear about this employment opportunity? If you selected "Other" please indicate source:

(Open Ended Question)

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter