Desk Clerk

About:

Join Arctic Slope Regional Corporation (ASRC), a private, for-profit corporation that is owned by and represents the business interests of its over 14,500 Iñupiaq shareholders. As the largest Alaskan-owned company employing over 18,00 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We are proud to be recognized as Alaska Business Magazine’s #1 Top 49er for over 30 years running and #120 on the Forbes’ America’s Top Private Companies.

Overview:

Under the direct supervision of the Assistant Manager, the primary functions of this position are to train employees in the following capacity: coordinate front office activities of hotel, resolve problems arising from guests' complaints, reservations, and room assignment activities. This is a part-time, temporary position will be required to train/work the Midnight to 8AM shift. The starting pay is $22.00 per hour.

 

Tundra tours Inc., a division of ASRC, is a drug free workplace and pre-employment drug testing is part of the hiring process.

Responsibilities:

• Greets, registers, and assigns rooms to guests in a confident, professional and friendly manner. Providing excellent customer service.
• Confers and cooperates with other department heads to ensure coordination of activities.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Computes bill, collect payment, and makes change for guests.
• Makes and confirms reservations.
• Receives and processes advance registration payments.
• Sends out letters of confirmation or returns checks when registration cannot be accepted.
• Provides administrative support to management staff.
• Transmits and receives telephone messages.
• Prepare daily housekeeping assignments indicating rooms that have scheduled linen changes or makes or incoming/departing clients.
• Prepare and distribute daily occupancy report summaries.
• May be called upon to do entry level accounting tasks, such as bank deposits and/or daily audit reports.
• Keep lobby areas clean and neat.
• Stock gift shop and ring up sales.
• Bucket checks to be performed by each shift to verify data as it pertains to (1.) Guest name, (2.) Guest address, (3.) Room rate, (4.) Date of departure, (5.) Number of Guests in room and (6.) Credit card info
• Communicate harmoniously and professionally with coworkers – sharing all information and updates.

Qualifications:

• Strong knowledge, understanding and sensitivity to the Inupiat culture.
• High school or equivalent certification.
• One (1) year of hotel clerical or administrative experience.
• An equivalent combination of training and experience.
• Ability to operate standard office machines and basic understanding of computers.
• Knowledge of efficient office procedures.
• Ability to speak in a clear and understandable manner and write legibly.
• Must be able to work independently, and must be willing to work shifts that vary from day to night and operate seven days a week.

Competency Requirement

ASRC values the competencies that enable individual and organizational success. The Company maintains an enterprise competency framework that outlines core and role-specific expectations across levels. Competency requirements and definitions are reviewed periodically and may evolve to reflect business needs. Employees are expected to demonstrate the competencies applicable to their role as maintained by Human Resources and their business unit.

Equal Opportunity and Policy Statement:

Why is ASRC Different?

 

Purpose That Matters:You're not just taking a job - you're joining a mission. ASRC, along with its family of companies, is the largest Alaskan-owned and operated company, employing more than 16,500 people across Alaska and the Lower 48. We operate six major business lines: government contracting, petroleum refining and marketing, energy support, industrial services, construction, and natural resources. Every project contributes to preserving culture while building sustainable prosperity.

If you're ready to bring both legal excellence and business acumen to an environment where no two days are alike and your counsel will influence decisions from the field to the boardroom, this is your opportunity to make a meaningful impact.

 

Values-Driven Culture:Arctic Slope Regional Corporation’s core values are the cornerstone of its success as a community partner and as a company: spirituality, respect for each other, our culture as Iñupiat, high performance, stewardship, our business relationships, resolution of conflict, and integrity - they guide every decision. You'll work alongside people who are committed to these principles in everything they do.

Exceptional Growth Opportunities:

• Leadership development through our Next Up program
• Mentorship from industry experts across six diverse business segments
• Career paths spanning from Arctic operations to federal contracting
• Training and development that invests in your long-term success

Proven Stability & Innovation:

• 50+ years of sustained growth and market leadership
• $6+ billion in annual revenue across diversified business lines
• Leading Alaska's Top 49ers list for 31 consecutive years

 

Total Rewards

At ASRC, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.

Financial Security:

• Competitive salaries with short and long-term incentive programs
• 401(k) retirement plan with 100% company match up to 4%*
• Educational assistance and professional development funding

Health & Wellness:

• We offer a wide range of medical plans through Federal Employee Health Benefits Plan (FEHB).*
• Comprehensive Dental and Vision Insurance options*
• Employee assistance programs for you and your family
• Additional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.*

Professional Development:

• ASRC’s leadership development program
• Mentorship programs

 

Arctic Slope Regional Corporation (ASRC) is a drug-free workplace and pre-employment drug testing is part of the hiring process. 

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, age or any other legal protected status.  EOE:  M|F|D|V EEO Poster 

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law. 

If you require assistance or a reasonable accommodation during the application process, please contact us at

asrchr@asrc.com

.