Desktop Engineer 843084

Rowayton, CT

Instant Apply

3 days ago

Job Description

Fairfield County Hedge Fund is seeking an IT analyst to join the firms tech-support help desk team. The analyst will sit on the trading floor and provide operational support for firm-wide end user application and workstation hardware support.

Responsibilities

Install, maintain, and troubleshoot workstations, including performing software upgrades
Provide support for market data and trade execution platforms
Execute daily operational procedures, including morning system status checks, data center inspections, and managing trouble ticket workflows
Participate in team meetings and collaborate effectively with colleagues
Provide off-hours support as part of a rotating schedule with other team members

Requirements

2+ years of experience providing technical support for workstations; candidates with a broad range of experience levels are encouraged to apply
BA/BS in Computer Science or related field
Strong problem-solving and troubleshooting skills related to workstation hardware, computer systems and applications
Experience with all Microsoft desktop software, particularly Microsoft Windows 11 and Office 365
Financial Services industry experience; familiarity with market data applications from vendors such as Bloomberg and Refinitiv
Excellent interpersonal and communication skills (verbal and written)
Ability to work independently and collaboratively in a dynamic, fast-paced environment, often working on several projects at once
Familiarity with Backup, Desktop Patching, VMware, or Ivanti product suite is desired
Printer and/or print vendor management is desired
Mobile Device Management (iOS/Android) is desired

Numbers & Facts

Location

Rowayton, CT

Skills

Analysis Skillsunmatched
Androidunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Computer Workstationsunmatched
Desktop PCunmatched
Financial Servicesunmatched
Hardware Administrationunmatched
Hedge Fundsunmatched
Help Deskunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Mobile Devicesunmatched
Network Operations Centerunmatched
Operational Supportunmatched
Operations Processesunmatched
Presentation/Verbal Skillsunmatched
Printersunmatched
Software Patchesunmatched
Software Upgradesunmatched
Technical Supportunmatched
Trading/Stockbrokingunmatched
Trouble Ticketsunmatched
VMWareunmatched
Vendor/Supplier Managementunmatched
Workstation Hardwareunmatched
Writing Skillsunmatched
iOSunmatched

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