Desktop Platform and Experience Engineer

Chicago, IL

Instant Apply

30+ days ago

Job Description

Job Title: Desktop Platform and Experience Engineer
Duration: 12+ Months with possible extension
Location: Chicago, IL – Hybrid - twice per month.

Job Description: Ideally this candidate can be on site in Chicago twice per month.

Primary Responsibilities
Application Packaging

Package and publish applications using FlexApp.
Conduct application compatibility testing.
Troubleshoot deployment failures.
Maintain package lifecycle documentation.
Manage application onboarding requests.

Endpoint Engineering

Administer Microsoft Intune.
Support Autopilot provisioning.
Manage device configuration policies.
Maintain compliance and reporting standards.
Improve endpoint management automation.

Windows Image Management

Assist with gold image development.
Participate in image testing and validation.
Maintain application baselines.
Support Windows 11 deployment efforts.

Operational Excellence

Reduce recurring incident volume.
Develop monitoring and reporting improvements.
Document support procedures.
Create knowledge articles.
Identify opportunities for automation.

Support Transition

Partner with the Service Desk.
Develop tiered support processes.
Create troubleshooting documentation.
Expand first-contact resolution capabilities.

Required Skills

Strong Microsoft Intune
Windows 10/11 Administration
Application Packaging
FlexApp
PowerShell
Endpoint Troubleshooting

Working Knowledge

Azure Virtual Desktop
Nerdio
Autopilot
Active Directory
Entra ID
Microsoft 365

Preferred Skills:

Chocolatey
Ansible
UIPath Testing

Automation Tools

Numbers & Facts

Location

Chicago, IL

Skills

Ansibleunmatched
Automationunmatched
Configuration Managementunmatched
Customer Support/Serviceunmatched
Desktop PCunmatched
Desktop Virtualizationunmatched
Documentationunmatched
Identify Issuesunmatched
Image Managementunmatched
Maintain Complianceunmatched
Microsoft Active Directoryunmatched
Microsoft Product Familyunmatched
Microsoft Windows Azureunmatched
Microsoft Windows Operating Systemunmatched
Regulatory Complianceunmatched
Software Administrationunmatched
Support Documentationunmatched
Validation Testingunmatched
Windows PowerShellunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder