Job Description
Desktop Support Technician - Direct hire opportunity.
100% onsite support.
Must be US Citizen.
Job Details:
- 8-5 Monday-Friday, no on call.
- Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Desktop and Network Support
- Ability to setup, configure and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMAC’s.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- Imaging and image recovery.
- Experience doing break / fix repairs on desktops, laptops.
- Install / Re-install various software packages and updates.
- WiFi and VPN connections; Support of wireless devices.
- GREAT Customer Service skills.
Numbers & Facts
| Location | Buffalo, New York |
| Salary | $20.20–$20.50 |
Skills
Analysis Skillsunmatched
Apple iMacunmatched
Computer Hardwareunmatched
Computer Systemsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Hardware Repairunmatched
Hardware Upgradesunmatched
Identify Issuesunmatched
Laptop PCunmatched
Microsoft Officeunmatched
Microsoft Windows Operating Systemunmatched
Network Supportunmatched
On Callunmatched
On Site Supportunmatched
Peripheral Hardwareunmatched
Software Administrationunmatched
Software Installationunmatched
Software Upgradesunmatched
Staff Trainingunmatched
United States Citizenunmatched
User Account Administrationunmatched
VPN (Virtual Private Network)unmatched
Wi-Fiunmatched
Wireless Communicationsunmatched
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