Desktop Support Technician

Desktop Support Technician

The Desktop Support Technician is responsible for maintaining and troubleshooting end-user systems and software. In Fritz Construction this position works to ensure all desktop systems are functioning properly and provides technical support to end users. The successful candidate has extensive knowledge of software, hardware, networking, and related technologies.

Desktop Support Technician Duties and Responsibilities

Maintain, upgrade, and configure desktop computers, laptops, printers, and other peripheral devices

Provide technical support to users regarding software and hardware issues

Install, configure, test, and maintain operating systems, software, and hardware

Monitor and maintain network performance

Create and maintain user documentation and training materials

Perform daily system backups and data recovery operations

Desktop Support Technician Requirements and Qualifications

Associate's or Bachelor's degree in Computer Science or related field

Proven experience as a Desktop Support Technician

Excellent knowledge of hardware, software, and computer networks

Strong problem-solving and troubleshooting skills

Able to work independently and as part of a team

Excellent communication and customer service skills

Note: For this Position n you have to live and be eligible to be able to work in the US