Desktop Technician

CyberLinx Solutions, LLC is seeking a strong Desktop Technician with proven ability to multi-task and to prioritize rapidly changing task assignments. Strong communication skills and the ability to work well independently and in a team environment. Must be able to possess a Security Clearance.

Essential Job Functions

• Troubleshoot desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc).
• Replace/Install desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc).
• Install approved software onto workstations.
• Technician will provided front-line technical support, installing, configuring, and maintaining PC hardware, software, and peripherals to ensure optimal workstation performance.
• Provide expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter.
• Coordinate with contract management and Government personnel to ensure the problems have been properly defined and the solutions satisfy customer needs.