Desktop Technician

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Desktop Technician

• Location: Groton, Connecticut 06340
• Employment type: W-2 Hourly
• Work model: On-site
• Posted May 15, 2026
• Job ID: JPC - 204028

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Job Description

Position - Desktop Technician

Location: Groton CT

Duration: long term contract to hire

Pay rate range $25/hr on w2

Shift start time and end time? SPLIT SHIFT!!!! 20 hours on Weekday, 20 hours on Weekend

No of openings : Multiple

Job Responsibilities:

Computer hardware set up, basic hardware and software troubleshooting stills

Provides support for software, hardware and networking support for desktops, laptops and servers.

Provides maintenance and support on legacy products. Supports Core, server products.

Performs disk replacement on enterprise storage products

Installs and maintains PCs and associated software, networks, servers and peripherals

Supports network products from operational and maintenance perspectives

Performs installs, moves, adds and changes as required

Tests and certifies PCs, networks, servers and client approved applications

Provides follow-up on problems or escalation.

Maintains a high degree of professionalism in actions, demeanor and dress.

Ensures customer satisfaction throughout the service delivery transaction.

Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Job Description:

1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills

you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

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Job details

Job ID JPC - 204028

Location Groton, Connecticut, United States

Work Model On-site

Employment Type W-2 Hourly

Job Type Contract

Experience 2-20 years

Industry Consulting

Pay Rate $25 (Hourly)

Posted May 15, 2026

Skills Computer Support

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