We are seeking motivated, detail-oriented individuals to join our remote team as Destination Services Specialist. In this position, you will help clients explore vacation possibilities, research destinations and accommodations, and coordinate the services needed for an enjoyable getaway.
This opportunity is ideal for individuals who enjoy research, organization, customer interaction, and learning about new destinations. No previous travel-industry experience is required. Training and ongoing educational resources are provided.
What You'll Do
Learn about each client's vacation goals, preferred destinations, dates, budget, and interests, then research suitable resorts, hotels, cruises, tours, transportation, activities, and packages.
Provide clients with relevant destination information, compare available choices, and assist with coordinating selected arrangements through approved supplier resources.
Organize reservation confirmations, itinerary details, schedules, and other important trip information while monitoring upcoming deadlines.
Stay connected with clients, answer planning questions, provide updates, and assist with routine changes or special requests.
Review reservation information for accuracy, maintain organized client records, and expand your destination knowledge through continued supplier education.
What This Opportunity Offers
100% remote opportunity with flexible part-time and full-time scheduling
Structured onboarding and training with no previous professional travel experience required
Ongoing team guidance and destination and supplier education
Opportunities to develop customer service, research, planning, and organizational skills
Professional development and potential growth opportunities
Performance-based incentives and recognition
Qualifying travel discounts and industry-related benefits
Collaborative virtual team environment
Qualifications
Strong written and verbal communication skills
Professional and customer-focused approach
Excellent organization and attention to detail
Interest in researching destinations and comparing vacation options
Comfortable learning online platforms and digital resources
Ability to manage multiple client requests and priorities
Dependable, adaptable, and willing to learn
Strong follow-up and time-management skills
Self-motivated and able to work independently
Basic computer proficiency and reliable internet access
Must be at least 18 years of
Must reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region
Numbers & Facts
Location
Ithaca, New York (Remote)
Skills
Budgetingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Onboardingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Sales Managementunmatched
Team Playerunmatched
Time Managementunmatched
Travel Industryunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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