Destination Services Specialist

Hopesglobalgetaways
  • Ithaca, New York
  • Remote
    5 days ago

    Job Description

    About the Role

    We are seeking motivated, detail-oriented individuals to join our remote team as Destination Services Specialist. In this position, you will help clients explore vacation possibilities, research destinations and accommodations, and coordinate the services needed for an enjoyable getaway.

    This opportunity is ideal for individuals who enjoy research, organization, customer interaction, and learning about new destinations. No previous travel-industry experience is required. Training and ongoing educational resources are provided.

    What You'll Do

    • Learn about each client's vacation goals, preferred destinations, dates, budget, and interests, then research suitable resorts, hotels, cruises, tours, transportation, activities, and packages.
    • Provide clients with relevant destination information, compare available choices, and assist with coordinating selected arrangements through approved supplier resources.
    • Organize reservation confirmations, itinerary details, schedules, and other important trip information while monitoring upcoming deadlines.
    • Stay connected with clients, answer planning questions, provide updates, and assist with routine changes or special requests.
    • Review reservation information for accuracy, maintain organized client records, and expand your destination knowledge through continued supplier education.

    What This Opportunity Offers

    • 100% remote opportunity with flexible part-time and full-time scheduling
    • Structured onboarding and training with no previous professional travel experience required
    • Ongoing team guidance and destination and supplier education
    • Opportunities to develop customer service, research, planning, and organizational skills
    • Professional development and potential growth opportunities
    • Performance-based incentives and recognition
    • Qualifying travel discounts and industry-related benefits
    • Collaborative virtual team environment

    Qualifications

    • Strong written and verbal communication skills
    • Professional and customer-focused approach
    • Excellent organization and attention to detail
    • Interest in researching destinations and comparing vacation options
    • Comfortable learning online platforms and digital resources
    • Ability to manage multiple client requests and priorities
    • Dependable, adaptable, and willing to learn
    • Strong follow-up and time-management skills
    • Self-motivated and able to work independently
    • Basic computer proficiency and reliable internet access
    • Must be at least 18 years of
    • Must reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region

    Numbers & Facts

    LocationIthaca, New York (
    Remote
    )

    Skills

    • Budgetingunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Onboardingunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Record Keepingunmatched
    • Resolve Customer Issuesunmatched
    • Sales Managementunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Travel Industryunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

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