Digital Experience Officer (DXO)

Weber State University
  • Ogden, UT
    3 days ago

    Job Description

    Position Details

    WSU's Commitment to Equal Opportunity

    Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

    Position Information

    Position Title Digital Experience Officer (DXO) Requisition Number S02508P Position Category Staff Campus Location Weber State University - Ogden, UT Hours per week 40 Months per year 12 Alternate work schedule Pay Grade E31 Salary FLSA Exempt Job Summary/Basic Function

    The Digital Experience Officer (DXO) serves as the primary digital strategist and video engagement manager within the Weber State University Development Office, responsible for expanding the donor pipeline and enhancing donor retention through data-driven digital communication. Reporting to Advancement leadership, the DXO manages the ThankView platform to produce personalized video outreach-including birthday greetings, donor stewardship, event invitations, and gift impact updates-while leveraging prospect research tools to qualify leads, re-engage high-value lapsed donors ($10,000+), and cultivate relationships with prospective donors. Working in close collaboration with Development Directors, the DXO executes multi-step digital cultivation campaigns and creates seamless hand-offs of qualified leads to drive philanthropic support for the university.

    Required Qualifications

    Required:

    • Bachelor's degree in Communications, Marketing, Public Relations, Digital Media, Higher Education Administration, Business Administration, or a closely related field
    • 1 year of related experience

    Preferred Qualifications

    Preferred:

    • Master's degree in Communications, Marketing, Higher Education Leadership, Philanthropy/Nonprofit Management, or a related field
    • 3 years of professional experience in higher education advancement, donor relations, development research, or university marketing
    • Analytical and organizational skills with comfortable experience using databases, CRMs, or spreadsheets to track client/donor interactions
    • Strong written, verbal, and interpersonal communication skills with the ability to articulate institutional missions effectively
    • Proven track record in prospect qualification, lead generation, or sales development cadences.
    • Experience with personalized video software platforms
    • Experience using prospect research and wealth screening tools
    • Familiarity with higher education advancement CRMs
    • Demonstrated ability to manage independent projects, balance multiple deadlines, and collaborate productively with cross-functional team members.
    • Experience planning and directing basic on-campus or studio video shoots

    A successful candidate will be willing to Background Check? Yes Benefits Summary

    WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

    Posting Detail Information

    Job Open Date 10/26/2026 Review Date 11/09/2026 Job Close Date Open Until Filled Yes Notes to Applicant

    If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $44,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package.

    To apply, please complete the online application and attach a cover letter, current resume, and the names and contact information for three professional references.

    For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete.

    Screening of applications will begin November 9, 2026. Position will remain open until filled.

    Criminal background check required as a condition of employment.

    Quick Link for Direct Access to Posting https://jobs.weber.edu/postings/29628

    ADA Essential Job Function

    ADA Essential Job Function

    Physical Activity of this position Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. Physical Requirements of this position Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

      • How did you hear about this employment opportunity?
    • jobs.weber.edu

    • KSL

    • Chronicle of Higher Education

    • Higher Ed Jobs

    • Agency Referral

    • Personal Referral

    • Internal Job Posting

    • Advertisement/Publication

    • Other web advertisement

    • Other

      • Do you have or have you ever been issued a W# By Weber State University? Yes or No. If yes, please enter your W# (W followed by eight numbers).

    (Open Ended Question)

    Documents Needed to Apply

    Required Documents

    • Resume
    • Cover Letter
    • List of References with Contact Info

    Optional Documents

    Numbers & Facts

    LocationOgden, UT

    Skills

    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Background Investigationunmatched
    • Business Administrationunmatched
    • Campaignsunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Data Analysisunmatched
    • Depth Perceptionunmatched
    • Digital Mediaunmatched
    • Digital Videounmatched
    • Donor Developmentunmatched
    • Donor Relationsunmatched
    • Educational Administrationunmatched
    • Fundraisingunmatched
    • Higher Educationunmatched
    • Interpersonal Skillsunmatched
    • Lead Generationunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Nonprofitunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Project/Program Managementunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Salesunmatched
    • Sales Qualificationunmatched
    • Spreadsheetsunmatched
    • Stewardshipunmatched
    • Time Managementunmatched
    • Video Productionunmatched
    • Writing Skillsunmatched

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