Digital Operations Assistant

Position Details

Position Information

Job Type Student Position Title Digital Operations Assistant Purpose or role of this position at Morehouse

The Digital Operations Assistant will provide critical support to the Office of Digital Operations by assisting with the management, accuracy, and efficiency of applicant records in Technolutions Slate. This role is ideal for a student who is detail-oriented, organized, and eager to gain hands-on experience in digital operations, CRM systems, and applicant communications. The successful candidate will help ensure the integrity of application data, support daily operational workflows, and assist in communications that guide applicants through the admissions process, while maintaining professionalism and discretion in handling sensitive information.

Duties and Responsibilities

• Review potential duplicate records in Slate and merge when appropriate, following established guidelines.
• Monitor and process incoming electronic and paper documents for applicant records, ensuring timely and accurate entry into Slate.
• Assist in sending and tracking phone calls, emails, and text messages to applicants and contacts requesting additional documentation.
• Follow up when incorrect, incomplete, or unclear documentation is received.
• Assist with creating and updating queries, filters, and reports in Slate to support recruitment and admissions operations.
• Support the setup, testing, and monitoring of Slate forms, events, and communications.
• Perform data checks and troubleshoot common record or checklist errors in Slate.
• Help maintain organized digital files and ensure that scanned documents are correctly labeled and linked in Slate.
• Coordinate with digital operations team members to resolve record discrepancies or workflow delays.
• Perform general administrative tasks assigned to support digital operations.

Position Description Work-Study Office Location On Campus Position Accessibility In the office Position Availability Fall, Spring, Summer Select the days that are available for students to work and put the hours that are available for students to work (examples 9am-5pm, 9am-12pm & 4pm-6pm) Tuesday - 10:00am-6:00pm, Wednesday - 8:00am-6:00pm, Thursday - 8:00am-6:00pm, Friday - 8:00am-4:00pm General Qualifications

• Must have a Federal Work Study award for the current academic term.
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new digital tools.
• Strong written and verbal communication skills.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Comfort with learning and working in customer relationship management (CRM) systems.

Specific Qualifications

• Interest in admissions, higher education operations, or database management preferred.
• Experience with CRM systems, or data entry is a plus but not required.
• Familiarity with scanning, digital file management, and document naming conventions a plus.

Position Classification & Hourly Pay Rate Level 4-$ 12.00 per hour Employer (Company's Name) Morehouse College Address Line 1 830 Westview Dr Address Line 2 City Atlanta State GA Zip Code 30314 Department Admissions & Recruitment Department's Building and Office Number Gloster Hall Supervisor Name Robert Kinnish Supervisor's Work Phone Number (470) 639-0653 Supervisor's Work Email robert.kinnish@morehouse.edu

Posting Detail Information

Posting Number Job Open Date 09/02/2026 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Postings https://morehouse.peopleadmin.com/postings/15220

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter