Digital Operations Specialist

Job Description Summary:

This role is responsible for executing and maintaining high-quality digital product content across key retail e-commerce platforms, including Walmart, Target, CVS, Ulta, Walgreens, and other retail partners. Working closely with Marketing, Creative, Product Development, Packaging, Sales, and cross-functional teams, this role ensures digital assets are complete, accurate, compliant with retailer requirements, and delivered on time to support successful product launches and ongoing content initiatives.

Job Description:

A Brief Overview

This role is responsible for executing and maintaining high-quality digital product content across key retail e-commerce platforms, including Walmart, Target, CVS, Ulta, Walgreens, and other retail partners. Working closely with Marketing, Creative, Product Development, Packaging, Sales, and cross-functional teams, this role ensures digital assets are complete, accurate, compliant with retailer requirements, and delivered on time to support successful product launches and ongoing content initiatives.

What You Will Do

• Manage and publish digital product content across retail e-commerce platforms using Salsify and other content management systems.
• Organize, validate, and maintain digital assets, including product images, videos, and supporting content, ensuring accuracy and completeness.
• Review digital assets to ensure they meet internal standards and retailer-specific content requirements prior to publication.
• Support content publication and maintenance for assigned retail accounts and assist with ongoing retailer content updates.
• Monitor retailer content quality scores and implement content improvements to enhance product visibility and compliance.
• Coordinate cross-functionally with Marketing, Creative, Product Development, Packaging, Sales, and other stakeholders to collect required assets and ensure project milestones are met.
• Track project timelines and content readiness to support new product launches, seasonal programs, and content refresh initiatives.
• Manage multiple content projects simultaneously while ensuring deadlines and deliverables are achieved.
• Maintain organized documentation, project trackers, and content status reports.
• Identify content issues and work with internal teams to resolve asset or publishing discrepancies.
• Support continuous improvements to digital content workflows and operational processes.
• Perform additional content management and special projects as assigned.

Education Qualifications

Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) in Marketing, Business Administration, Communications, E-commerce, Digital Media, Information Systems, or a related field required.

Skills & Abilities

• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Strong project management and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to coordinate with cross-functional teams and manage content delivery timelines.
• Basic proficiency in Microsoft Excel.
• Familiarity with Product Information Management (PIM) or Content Management Systems (CMS); experience with Salsify is preferred.
• Ability to interpret retailer content requirements and ensure compliance across multiple retail partners.
• Experience reviewing digital assets for quality, accuracy, and consistency.
• Basic image editing knowledge (Adobe Photoshop or similar software) is a plus.

Preferred Qualifications

• 1-3 years of experience in e-commerce content management, digital merchandising, catalog management, or a related field.
• Experience working with Product Information Management (PIM) platforms such as Salsify, Syndigo, or similar systems.
• Experience supporting retail.com content publication and maintenance for major retailers.
• Experience coordinating cross-functional projects with multiple stakeholders and managing project timelines.
• Beauty, cosmetics, or consumer packaged goods (CPG) industry experience is a plus.

Benefits

• Premium Medical Insurance Coverage

• 401(k) Savings Plan

• Paid Time Off (PTO) based on seniority

• Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)

• Annual Bonus Plan

• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room

• Summer Fridays

• Complimentary Gourmet Breakfast, Lunch, and Dinner

• Relocation Support for New Hires

• Work Anniversary Recognitions

• Congratulatory & Condolence Gifts

• Employee Referral Bonus Program

• License/Certification Reimbursements

• Corporate Employee Discounts

• Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card

• Commuter Support (Shuttle Bus Program and EZPass Support)

• Vehicle Perks

Qualification(s):

Education(s):

Work Experience:

Skill(s):

Language(s):

Certification(s):

Not Applicable

The anticipated compensation range is

21.50 - 39.75 USD Hourly

Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the "Company") is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.