Digital Technology Governance & Security Administrator

Job Title: Digital Technology Governance & Security Administrator

Expected Duration: Initial 4-6 Month Contract (Potential for Extension or Conversion)

Schedule: Approximately 25 Hours Per Week but can ramp up to 40 hours per week

Location: Remote

Position Summary

Our client is seeking a Digital Technology Governance & Security Administrator to serve as the primary owner of governance, compliance, security oversight, and operational administration across the organization's digital and marketing technology ecosystem. This newly created position was established in response to increased focus on data privacy, compliance, security controls, and visibility into traditionally business-managed technology platforms. The role will partner closely with Marketing, Information Technology, Legal, Compliance, and Software Engineering teams to ensure customer data, tracking technologies, digital platforms, and third-party solutions are managed securely and responsibly. The ideal candidate possesses a blend of technology administration, governance, security awareness, compliance knowledge, and relationship-building skills. Success in this role requires the ability to influence cross-functional stakeholders, implement effective controls, improve visibility into technology usage, and drive adoption of governance best practices across the organization.

Key Responsibilities

• Security, Compliance & Governance
• Establish and maintain governance processes for digital and marketing technology platforms.
• Assess and mitigate risks associated with Shadow IT solutions and business-owned applications.
• Ensure compliance with corporate security, privacy, legal, and regulatory requirements.
• Partner with Compliance, Legal, and Information Security teams to identify and address technology risks.
• Support audit and compliance initiatives related to digital systems and customer data management.
• User Access & Platform Administration
• Administer user accounts, permissions, roles, and access controls across digital platforms.
• Develop processes for access provisioning, modification, and deprovisioning.
• Conduct periodic reviews and audits of user access and permissions.
• Serve as a central point of accountability for platform governance and oversight.
• Data Privacy & Consent Management
• Oversee digital privacy and consent management solutions.
• Manage website tracking technologies, cookies, consent platforms, and customer-data collection practices.
• Ensure customer and prospect data is collected, managed, and stored appropriately.
• Collaborate with internal stakeholders on privacy-related initiatives and compliance requirements.
• Digital Technology Oversight
• Maintain inventory, ownership, documentation, and governance standards for digital technology solutions.
• Evaluate new technology requests and assist with vendor onboarding and governance reviews.
• Monitor platform usage, adoption, risks, and effectiveness.
• Identify opportunities to improve operational processes and strengthen controls.
• Cross-Functional Partnership
• Act as a liaison between Marketing, IT, Software Engineering, Compliance, and Legal teams.
• Support business stakeholders while balancing security, compliance, and operational needs.
• Help drive organizational adoption of governance standards and change management initiatives.
• Navigate competing priorities and build strong relationships with highly tenured business teams.
• Vendor & Third-Party Management
• Serve as a primary contact for digital technology and marketing technology vendors.
• Participate in vendor assessments, risk reviews, onboarding, and ongoing governance activities.
• Monitor vendor performance and coordinate issue resolution when necessary.
• Reporting & Documentation
• Develop and maintain documentation related to platforms, integrations, permissions, policies, and procedures.
• Track governance metrics and generate reports for leadership.
• Provide recommendations for improving operational effectiveness and reducing technology risk.

Technology Environment

The successful candidate will help oversee and support technologies including:

• Eloqua
• HubSpot
• TrustArc
• Website Tracking & Analytics Tools
• Cookie Consent Platforms
• SQL-based Data Repositories
• Proprietary Custom-Built Business Systems
• Customer Communication Platforms
• Marketing Technology Integrations
• Exposure to API integrations, system connectivity, and data flows is beneficial.

Required Qualifications

• 5+ years of experience supporting SaaS applications, digital platforms, enterprise systems, or technology operations.
• Experience managing user access, permissions, and platform administration.
• Strong understanding of security, compliance, governance, and data privacy principles.
• Experience partnering with Legal, Compliance, Risk Management, Audit, or Information Security teams.
• Ability to document processes, controls, workflows, integrations, and governance standards.
• Strong communication and stakeholder management skills.
• Experience working within cross-functional business and technology environments.
• Proven ability to influence stakeholders and drive accountability without direct authority.

Preferred Qualifications

• Experience with Eloqua, HubSpot, TrustArc, or similar platforms.
• Experience supporting marketing technology ecosystems.
• Knowledge of data privacy regulations, consent management, and governance best practices.
• Experience addressing Shadow IT challenges and implementing governance frameworks.
• Familiarity with SQL data environments and enterprise data management concepts.
• Exposure to custom applications, API integrations, and digital platform ecosystems.
• Previous experience in compliance, governance, security administration, or risk-focused technology roles.