Dining Room Supervisor - Independent Living
- Status: Full-time
- Schedule: Varied Schedule
Location: Ovation Heartwood Preserve; 470 Maxwell Plaza; Omaha, NE 68154
Apply at www.TeamAvamere.com
We’re seeking an experienced Dining Room Supervisor with a background in restaurant, dining services, or hospitality leadership. If you have experience as a Restaurant Supervisor, Dining Manager, FOH Supervisor, Lead Server, or Food & Beverage Supervisor, we’d love to hear from you. This hands-on leadership role supervises a team of 10+ dining staff, manages employee scheduling, supports restaurant operations, and works alongside the team to provide exceptional service to our residents and guests.
Job Summary
A Dining Room Supervisor in a senior living community manages front-of-house dining operations. They supervise service staff, ensure regulatory compliance, coordinate with kitchen teams, and deliver an exceptional, person-centered dining experience tailored to independent, assisted living, and memory care residents. This role combines hands-on food service, shift supervision, and compassionate resident interaction, ensuring that menus, dietary restrictions, and safety standards are flawlessly executed.
Essential Duties and Job Responsibilities
- Train dining room servers and hosts on proper etiquette, hospitality, and service standards.
- Create work schedules, assign side-work (e.g., setting tables, vacuuming), and manage shift coverage.
- Conduct performance evaluations, monitor grooming/uniform compliance, and address disciplinary issues when necessary.
- Welcome new residents, assist with seating, and ensure the dining room atmosphere is warm and inviting.
- Coordinate closely with healthcare and dietary teams to ensure meals adhere to prescribed diets, food allergies, and texture modifications (especially critical in memory care).
- Track meal attendance and proactively alert Wellness/Concierge staff if a resident fails to show for a safety check.
- Handle resident complaints tactfully and ensure their culinary preferences are met.
- Plan daily table sections and service flow based on resident meal counts.
- Supervise the pacing and execution of meal services and assist with tray delivery/room service for residents who eat in their apartments.
- Monitor dining supplies (silverware, linens, condiments) and assist in putting away stock or light dishwashing as needed.
- Ensure the dining room complies with state licensing, ADA, OSHA, and local health department regulations.
- Supervise daily and weekly cleaning duties to maintain a spotless, hazard-free environment.
- Ensure the dining room, service stations, and equipment strictly adhere to state health codes and community sanitation standards.
- Monitor food temperatures and safe handling practices during service.
- Manage cleaning schedules and side-work duties for the serving staff.
- Dispose of food and waste in accordance with established policies.
- Other duties assigned are appropriate to the position.
Requirements
Requirements and Qualifications
- Requires 1-2 years of food service experience, with at least 6-12 months in a supervisory or management role (of at least 10+ dining staff).
- Knowledge of high standards of food service sanitation and safety.
- Requires maintaining high standards of personal hygiene while working, including frequent hand washing and securing hair away from the face.
- Interpersonal skills are necessary to establish effective relationships with department workers and with other departments.
- Skill and ability to learn to operate kitchen equipment.
- Must possess an active CPR/BLS Certification and always maintain certification during employment.
- Requires current Food Handlers card issued by local Health Department.
- Be knowledgeable of dietary practices and procedures, as well as related laws, regulations and pertaining to hospital and ALF/IL/ALZ operations.
- Friendly, attentive, and professional demeanor with residents and guests.
Benefits
At Ovation, we believe caring for others starts with caring for our own teams. Our benefits are designed to support your well-being, growth, and peace of mind—so you can focus on making a difference every day.
Employees are Benefits-eligible at 30+ hours/week. Coverage begins the 1st of the month following hire
- Medical, Dental & Vision Coverage – Regence medical plans (PPO & HDHP), Delta Dental (with orthodontia), and VSP vision
- Employee Assistance Program (EAP) – Free, confidential support for mental health, stress, family needs & work/life balance (Canopy)
- Paid Time Off (PTO) – Flexible PTO program combining vacation, sick, and holiday time
- Paid Holidays – Six recognized holidays, with premium pay for eligible hourly employees
- 401(k) Retirement Plan – Available after 90 days, with discretionary employer match
- Health Savings Account (HSA) – Employer contributes up to $600/year for HDHP participants
- Flexible Spending Accounts (FSA) – Medical, Limited, Dependent Care, and Commuter options
- Supplemental Insurance Options – Accident, Critical Illness, Hospital Indemnity, Life & Disability (Sun Life)
- Legal Insurance – Affordable access to legal support for common life needs
- Pet Insurance – Discounted plans through Wishbone
- Employee Discounts – Savings on travel, entertainment, electronics, fitness & more (Tickets at Work)
Ovation by Avamere is an Equal Opportunity Employer and participates in E-Verify
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