Dining Supervisor

Job Summary

Wage range: $24 to $27/hour depending on experience.

Schedule: Full-time, 5 days per week. Must be available for both AM and PM shifts. Shifts will end no later than 8:00 PM.

Under general supervision, the Dining Room Supervisor oversees the daily operations of the dining room and supervises front-of-house dining team members to ensure exceptional service, resident satisfaction, and compliance with food safety and service standards. This role coordinates dining room activities, provides training and coaching to team members, supports service excellence, and serves as a resource for residents, guests, and staff. Reports to the Director, Dining Services or Assistant Director of Dining (where applicable).

Primary Duties & Essential Functions:

The following list includes essential functions that are fundamental to the role. The organization will engage in an interactive process to provide reasonable accommodation for qualified individuals with disabilities in accordance with applicable law.

• Lead and support the dining team during daily service.
• Work hands-on in the Bistro and Dining Room, including serving and assisting residents and guests.
• Support catering and special events, including setup, service, breakdown, and event execution.
• Assist with scheduling, training, service standards, and team accountability.
• Respond to resident and guest needs and ensure a welcoming dining experience.
• Partner with the Dining Director and culinary team to ensure smooth daily operations.

Decision Authority & Scope

• Exercises judgment related to daily dining room operations, staffing assignments, service delivery, resident satisfaction, and team member performance.
• Supervises front-of-house dining team members and coordinates daily workflow.
• Provides coaching, training, and performance feedback and participates in corrective action processes in collaboration with the Dining Room Manager.
• Assists with development and implementation of operational procedures and service standards.
• Responsible for ensuring compliance with food service, safety, sanitation, and customer service requirements.
• Budget responsibility: None.

Minimum Qualifications:

• High school diploma or equivalent required; some college coursework preferred.
• Minimum six (6) months of supervisory, lead, or management experience in dining services, hospitality, food service, healthcare, senior living, or a related environment.
• Previous hospitality, restaurant, catering, or senior living experience.
• Strong leadership, communication, and customer-service skills.
• Hands-on, team-oriented approach with excellent attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Weekend availability required

Preferred Qualifications:

• Prior supervisory experience in senior living, hospitality, healthcare dining, restaurant, country club, or hotel environments.
• ServSafe Certification and/or Food Handler Certification.
• Experience training and developing front-of-house dining staff.
• Experience coordinating catering events, private dining functions, or resident dining programs

Working Conditions & Physical Requirements:

• Works in kitchen and healthcare dining environments with exposure to heat, cold, humidity, noise, odors, cleaning chemicals, and food preparation equipment.
• Frequent standing, walking, bending, squatting, reaching, stretching, and grasping throughout the workday.
• Ability to work extended periods in food service and hospitality environments.
• Ability to lift up to 25 pounds regularly and up to 50 pounds frequently.
• Frequent interaction with residents, guests, team members, vendors, and regulatory agencies.
• Must maintain professional appearance and grooming standards.

This job description is intended to describe the general nature and level of work performed by the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may change or be assigned as business needs evolve, consistent with applicable law. The organization will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law

What's in it for you?

At HumanGood, we're driven by purpose-reimagining senior living and creating communities where older adults can thrive. When you join us, you're part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you're supported - you'll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program
• Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, youll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. Youll make a difference by helping our team members and our residents realize their full human potential.