Dinner Server - Latitude Full time

Overview

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Latitude, the resort's signature dining destination, provides guests with an elevated evening dining experience featuring fresh, seasonal ingredients, and impeccable service.

Job Summary:

The Dinner Server at Latitude is responsible for delivering exceptional guest service by providing a warm and welcoming dining experience during dinner service. Reporting to the Latitude General Manager or Food & Beverage Manager, this role involves taking orders, serving food and beverages, and ensuring a seamless and enjoyable meal for all guests. The Dinner Server plays a key role in setting the tone for the guest experience each evening, offering attentive service in a refined yet relaxed atmosphere. Position will support the pool service during peak seasons.

Job Specifications:

Onsite: Black Desert Resort - Latitude Shift & Schedule Availability: Year-Round / Full-Time / Afternoon/ Evening ShiftPay Rate: $7.25/hr. plus tips. This is the pay rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Competitive Benefits: Health insurance, 401K with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay program.
• Dynamic Environment: Be part of a team focused on service and hospitality.
• Career Growth: Opportunities for professional development and advancement in the hospitality industry.

Responsibilities

Key Responsibilities including but not limited to:

• Provide prompt and courteous service to guests, ensuring an exceptional dinner experience.
• Greet guests warmly, present menus, and offer recommendations based on dietary preferences.
• Accurately take food and beverage orders, ensuring special requests and modifications are properly communicated to the kitchen.
• Serve food and beverages efficiently, maintaining attention to detail and presentation.
• Monitor guest satisfaction, addressing any needs or concerns promptly.
• Maintain cleanliness and organization of tables, service areas, and dining spaces.
• Assist with table setups, refilling beverages, and delivering additional items as needed.
• Process guest payments accurately using the POS system.
• Work collaboratively with the kitchen and front-of-house team to ensure smooth service flow.
• Adhere to all health, safety, and sanitation regulations, ensuring compliance with food handling guidelines.
• Participate in pre-shift meetings to review service expectations, daily specials, and operational updates.
• Other duties as assigned.

Qualifications

Preferred Qualifications and Skills:

• Previous experience as a server in a fine dining or upscale casual restaurant preferred.
• Strong communication and customer service skills with a guest-focused mindset.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Knowledge of dinner service, including beverages and cocktails is a plus.
• Proficiency with POS systems and handling guest transactions.
• Professional demeanor, punctuality, and reliability.
• Ability to stand and walk for extended periods and lift up to 25 lbs.
• Flexibility to work afternoon and evening shifts, weekends, and holidays based on resort operations.

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