Dir, Product - PL

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

• This is for a person with expertise in product execution. This role supports the rate setting process which is the most important driver of our business results.
• The role leads large scale processes and drives process improvement.
• You will be leading a team working on specific markets or countrywide efforts that is responsible for supporting profitable growth of the business; assignments are generally larger and more complex than Product Managers.
• This position requires strong organizational and time management skills, working in a cross-collaborative environment and solving structured and unstructured business problems.
• Performs work independently with limited guidance. May manage a team of Product Managers and Analysts.

Essential Job Functions

• Demonstrates an expertise in the principles of product management, filing process, quoting platforms and systems, knowledge management, underwriting guidelines and defining data requirements in support of the profit and growth of the business.
• Demonstrates understanding of how the rate order of calculation works.
• Able to guide their teams ability to navigate the organizations processes (filing, IT programming/delivery/testing, compliance, underwriting, regulatory) to influence the timeline and sequencing of both rate and non-rate initiatives that drive and influence business results. Demonstrates ability to proactively guide teams management of complex rate and non-rate initiatives.
• Proactively works with key business partners to drive complex process improvements across the organization. Provides guidance to Product Managers and analysts on ways to optimize product changes, project implementation, and underwriting guideline updates.
• Provides guidance for scheduling and deployment of rate revisions, multi-state product initiatives, and non-rate projects, ensuring alignment across impacted states and teams. Owns scheduling and deployment of complex rate revisions, multi-state product initiatives, and non-rate initiatives, ensuring alignment across impacted states.
• Provides direction and guidance for all stages of the rate execution, filing process, compliance and regulatory, rate and non-rate initiatives, and timeline and sequencing.
• Regulatory expert for assigned market or product.
• Influences key business partners and leadership on complex rate and non-rate timeline and sequencing.
• Demonstrates expertise of competitor product structure, underwriting rules, systems and quoting platforms. Provides direction and guidance on competitor research into compliance and regulatory changes.
• Develops training and onboarding plan and responsible for consistent development of team members related to key processes and progression. Responsible for leading the hiring and onboarding process of new team members.
• Escalation owner for complex or high-impact product issues.
• Review team recommendations and facilitate presentations with leaders and business partners regarding proposed product or underwriting rule changes.
• Business owner of complex interactions and negotiation for proposed product or underwriting rule changes with departments of insurance and other regulatory entities.
• Able to drive and coach team prioritization.
• Able to leverage extensive network with key internal business partners.
• Responsible for escalation resolution and leadership communication of complex structured and unstructured problems impacting the Product team.

Physical Actions

• Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Education Requirements

• High School Diploma or equivalent is required.
• Bachelors degree with focus in Business, or Research such as Economics, Business Administration, Marketing, Risk Management preferred.

Experience Requirements

• Minimum 13 years US property & casualty experience in product or underwriting preferred; or related experience preferred.
• People leadership experience preferred.

Additional Qualification

• Demonstrated analytical and research skills.
• Possesses strong organizational skills with technical aptitude.
• Experience in Excel required. Effective interpersonal skills: has the ability to work in teams, embraces collaboration and networking.
• Embraces continuous learning. Strong written and verbal communication skills.
• Process improvement, lean thinking. Demonstrated mentorship and coaching skills.
• Experience with AI and Automation Tools preferred

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.

o CA Only: $129,075 - $219,780

o CO & ME: $121,350 - $189,310

o HI/IL/MN/VT Only: $121,350 - $202,730

o MA Only: $121,350 - $202,730

• o MD & VA: $121,350 - $202,730

o DC/NJ/NY/OH Only: $121,350 - $219,780

o Albany County, NY/Cleveland, OH: $129,075 - $189,310

o WA Only: $121,350 - $230,375

• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veterans status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com