DIR - Systems Administrator IV (IT Systems Management Technician)

Job Description

Job Posting:

107643

Opened:

10/29/2026

Closes:

11/12/2026

Position Title:

Systems Administrator IV (IT Systems Management Technician)

Class/Group:

0313/B23

Military Occupation Specialty Code:

Army: 25B, 255N, 26A; Navy: IT; Coast Guard: IT; Space Force: 5C0X1S

Fair Labor Standards Act Status:

Exempt

Number of Vacancies:

1

Division/Section:

Chief Operations Office/CTS Network Engineering

Salary Range:

$6,795.00 - $7,549.88 / month

Duration:

Regular

Hours Worked Weekly:

40

Travel:

None

Work Location:

Central / Austin, Texas 78756

Web site:

https://dir.texas.gov/

Refer Inquiries to:

People and Culture Office

Contact Information:

Careers@dir.texas.gov

Job Description

How To Apply:

• Select the link below to search for this position: https://erphcmonbuat.cpa.texas.gov/psc/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?FOCUS=Applicant&SiteId=313
• Enter the job posting number ¿107643¿ in the keyword search.
• You must create a CAPPS Career Section candidate profile or be logged in to apply.
• Update your profile and apply for the job by navigating through the pages and steps.

Special Instructions:

• Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
• Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:

Candidates will be notified for appointments as determined by the selection committee.

Selective Service Registration:

Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

H-1B Visa Sponsorship:

We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Equal Opportunity Employer

The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-475-4922 to request reasonable accommodation.

Job Description

What We Do

We are a technology agency powered by people.

DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents.

DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 260 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how Texas government serves Texans.

Position Summary

Performs highly complex (senior-level) systems administration work. Work involves administering and maintaining enterprise servers, network monitoring, DNS, and virtualized environments. Provides technical support, analyzes system performance, troubleshoots infrastructure issues, and works with customers and technical teams to maintain reliable services. Assists with implementation of system improvements, monitoring solutions, and infrastructure projects. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

• Administers and maintains network monitoring platforms and supporting infrastructure; Administers Windows and Linux server environments supporting enterprise services.
• Assists in maintaining Domain Name System (DNS) services and associated infrastructure; Monitors system health, availability, capacity, and performance using enterprise monitoring tools.
• Troubleshoots operating system, application, and infrastructure issues and documents resolutions; Works with network engineers and other technical teams to support service delivery and infrastructure integration.
• Assists with maintenance of virtual server environments and related technologies; Provides technical assistance to internal and external customers.
• Creates and maintains technical documentation, procedures, and operational standards.
• Participates in system upgrades, maintenance activities, and infrastructure projects.
• Participates in on-call and after-hours support activities as required.
• Performs other work-related duties as assigned.

Education

• Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, or management information systems.

• Additional work-related experience may be substituted for each year of education (High School diploma required).

Experience and Training Required

• Two (2) years of experience administering Microsoft Windows and/or Linux server environments.

• Two (2) years of experience supporting enterprise infrastructure, systems administration, network monitoring, or related technologies.

• Experience troubleshooting server, application, and infrastructure issues.

• Experience working in a team-oriented technical environment.

Experience and Training Preferred

• Experience with SolarWinds Orion or other enterprise network monitoring platforms.
• Experience with DNS administration.
• Experience with VMware or similar virtualization technologies.
• Experience with SQL database administration or support.
• Experience with scripting technologies such as PowerShell, Bash, or Python.
• Experience supporting enterprise networking environments.
• Experience in a government, educational, or service provider environment.

Job Description

Knowledge, Skills, and Abilities

• Knowledge of the limitations and capabilities of computer systems and of the techniques used in the design of non-automated systems

• Knowledge of Windows and Linux operating systems and administration.

• Knowledge of system administration principles and best practices.

• Knowledge of network monitoring concepts and tools.

• Knowledge of DNS fundamentals and administration.

• Knowledge of virtualization concepts and technologies.

• Knowledge of basic networking principles and protocols including TCP/IP, SNMP, and the OSI

model.

• Knowledge of systems administration; computer hardware and software configuration and troubleshooting; operating systems and applications; computer programming and architecture of scripting languages; and basic internet security administration.

• Skill in troubleshooting hardware, software, and infrastructure issues.

• Skill in evaluating technical problems, identifying potential solutions, and determining the most effective course of action.

• Skill in preparation and delivery of network presentations

• Skill in the use of quantitative methods

• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Ability to effectively juggle priorities and demonstrate excellent organizational and customer service abilities

• Ability to recognize, analyze, and resolve complex technical issues; to analyze systems and procedures; to use network management, administration, and other system administration tools; and to communicate effectively.

• Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.

• Ability to understand, follow and convey brief oral and/or written instructions.

• Ability to communicate both verbally and in writing, in a clear and concise manner.

• Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.

• Ability to work under pressure and exacting schedules to complete assigned tasks.

• Ability to work a flexible schedule to meet required deadlines.

• Ability to comply with all agency policy and applicable laws.

• Ability to comply with all applicable safety rules, regulations, and standards.

• Ability to maintain the security and integrity of any critical infrastructure researched, worked on, or accessed for work purposes.

Computer Skills

• Proficiency in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred).

• Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets (Microsoft Office preferred)

Other Requirements

• Regular and punctual attendance at the workplace.

• Criminal background check.

Working Conditions

• Frequent use of computers, copiers, printers, and telephones.

• Frequent standing, walking, sitting, listening, and talking.

• Frequent work under stress, as a team member, and in direct contact with others.

• Occasional bending, stooping, lifting, and climbing.