Direct Service Paraprofessional

Position Summary:

The Mental Health Paraprofessional provides direct care and supportive services to residents living in a structured mental health residential facility. Under the supervision of licensed clinical staff, this role assists individuals with mental health conditions and/or developmental disabilities in building life skills, achieving treatment goals, and maintaining a safe, therapeutic living environment.

Key Responsibilities:

• Support residents with daily living activities, including hygiene, meal preparation, medication prompts, and room upkeep.
• Assist residents in developing coping skills, interpersonal communication, and healthy routines.
• Observe, monitor, and document resident behaviors and report significant changes to clinical staff.
• Participate in the implementation of individual service or treatment plans under clinical supervision.
• Facilitate group activities, community outings, and wellness programs that promote engagement and stability.
• De-escalate situations using trauma-informed and person-centered approaches.
• Ensure a safe, respectful, and inclusive residential environment at all times.
• All other duties as assigned.

Qualifications:

• High school diploma or equivalent required; associate degree or coursework in human services, psychology, or related field preferred.
• Minimum one year of experience working in a behavioral health or residential care setting strongly preferred.
• Ability to work collaboratively in a multidisciplinary team.
• Strong interpersonal, problem-solving, and communication skills.
• Must be able to pass a background check and maintain CPR/First Aid certification (training provided if needed).

Transportation Responsibilities:

• Provide transportation for consumers as needed using agency or personal vehicles.
• Maintain a safe driving record and valid driver's license with personal liability insurance.
• Follow all agency transportation policies, including seatbelt usage, safe cellphone practices, and vehicle documentation.
• Immediately report any vehicle issues, accidents, or violations to appropriate personnel.

Work Environment & Schedule:

• This position involves extended periods of walking, standing, and occasional lifting of up to 50+ pounds.
• The schedule is variable and may require evening, overnight, weekend, or holiday shifts in a 24-hour facility.
• Exposure to emotionally stressful situations may occur.

In-Service Training & Continued Education Requirements:

• Participate in all required agency in-service and ADMH trainings
• Commitment to ongoing professional development to enhance skills and stay informed on best practices in behavioral health.
• Completion of onboarding and any continuing education requirements as directed by the agency or supervisor.
• Completion of PCM Practitioner I or II training required based on program needs as well as recertifications as needed.