About PaysafePaysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
Summary
The Direct Sourcing Director leads strategic sourcing and supplier strategy for digital payments and merchant services. This role focuses on cost optimization, supplier innovation, ensures favorable business terms that drive financial and operational value to the business.
This hybrid position can be based in our Jacksonville, FL or London, UK office and requires three days per week on-site.
Core Competencies
- Deep expertise in the Digital Payments Industry/Financial Technology
- Deep Strategic sourcing, cost optimization, and competitive bidding expertise
- Procurement leadership expertise
- Expert negotiation, and deep commercial and contract management skills
- Financial acumen including working capital optimization
- Supplier relationship management and performance management
- Expert stakeholder and trusted partner to the business
- Deep Cross-functional collaboration and engagement
- Strategic thinker and ability to drive innovation
Key Responsibilities
- Develop and execute sourcing strategies for suppliers/partners in the Digital Payments platforms and merchants' business ecosystem.
- Conduct market analysis and benchmarking to identify cost-saving opportunities and innovative solutions.
- Negotiate contracts inclusive of favorable business terms such as working capital optimization, cost optimization, volume-based rebates, and risk-sharing mechanisms.
- Build and maintain Trusted Advisor relationships with business community
- Build and maintain strategic partnerships with key suppliers.
- Work in concert with the Vendor Management and Stakeholder community to implement supplier performance management
- Partner with Stakeholders; Finance, Operations, Technology, and Legal to align sourcing strategies with business objectives as needed.
- Ensure adherence to regulatory requirements, data security standards, and company policies. Work collaboratively with Supplier Risk Management
Measurements
- Cost Savings: Achieve annual cost reduction targets (e.g., 10-20% Hard and Soft savings).
- Working Capital Impact: Improve cash flow through optimized payment terms and discount programs.
- Supplier Performance: Maintain compliance and quality standards via SLAs and other measurements
- Contract Compliance: Ensure 100% adherence to negotiated terms.
- Innovation: Introduce supplier strategies (e.g. consolidations, new suppliers that improve client and/or stakeholder experience)
- Stakeholder Satisfaction: Via Net-Promoter scores and other tools, receive positive feedback from business community on sourcing expertise, partnership and responsiveness
Education & Qualifications
- Bachelor's degree in Business Administration, Supply Chain Management, Finance, or related field.
- 10 years of experience in strategic sourcing or procurement, with at least 5 years in a leadership role.
- Strong negotiation and contract management skills, including working capital strategies.
- Expertise in the Digital Payments Industry/Financial Technology sourcing.
- Preferred: Master's degree (MBA or equivalent).
- Professional certifications: CPSM, CSCP, or CPIM.
- Working knowledge of use of AI
Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.