Activities of Daily Living (ADLs), Communication Skills, Cook Dishes, Customer Support/Service, Documentation, Employee Assistance Plan, Health Plan, Healthcare, Healthcare Management, Healthcare Providers, Interpersonal Skills, Medical Assistance, Medical Record System, Nonprofit, Psychiatry and Mental Health, Record Keeping, Social Work, Special Needs, Staff Development, Training/Teaching
Direct Support Professional (DSP) with our Residential Team!
Base rate of $16.00-$18.00 with shift differentials of $2.00-$3.00 per hour, based off shift type!
Responsibilities
The Direct Support Professional provides individualized support to individuals with mental health challenges, assisting with daily living tasks, promoting independence, and fostering a safe and supportive environment in a group home setting or in a residential facility setting. In addition, you will:
- Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and managing money.
- Monitor clients' health and report any changes in physical or mental condition to supervisors or healthcare providers.
- Assist with medical appointments such as transportation and coordinating with healthcare providers.
- Provide emotional support and encouragement to individuals. Recognize and respond to signs of distress or crisis situations.
- De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff.
- Facilitate community integration and participation in social and recreational activities.
- Ensure that care plans are followed and updated as needed.
- Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client's electronic health record (EHR).
- Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure accuracy of report.
- Participate in team meetings and assigned trainings.
- Other duties as assigned.
Requirements
Education:
- High School Diploma or HSED equivalent required.
Experience:
- Prior experience working with individuals who have chronic mental health issues is preferred.
- Prior experience with health care documentation is preferred.
Knowledge/Skills:
- Strong interpersonal and communication skills \u2013 including written and verbal.
- Patience, empathy, and a passion for supporting individuals to achieve independence.
- Ability to remain calm and patient in stressful situations
Benefits
Competitive benefits package for full-time employees working 30+ hours a week:
- Health insurance (up to 79% employer paid)
- Dental insurance
- Vision insurance
- 401(k) with profit sharing and employer match
- Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
- 10 paid holidays
- 80 hours sick time
- 2 wellness days
- Staff development and training
- Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
- Employer paid CEU's through Relias
- PerkSpot- employee discount program
- Employee assistance program
- Advancement opportunities
About the Organization
Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.
COVID-19 Vaccination Not Required*
H
Hillcrest Family Services