Many People... One Strong Community... Join Our Growing Team!Mozaic (A Chapter of The Arc NY) is seeking a full-time Direct Support Professional (DSP) Trainer to support the development and success of Direct Support Professionals across our programs. The DSP Trainer is responsible for helping newly hired DSPs successfully apply the knowledge and skills gained through classroom-based training to their daily work, ensuring that learning is effectively transferred into practice. Serving as a subject matter expert, mentor, and coach, this role provides guidance, hands-on support, and real-time feedback while reinforcing organizational standards, state regulations, and industry best practices. The DSP Trainer delivers ongoing skills development opportunities, introduces new concepts, and helps employees build confidence and competency in their roles. In addition, the trainer ensures compliance with state and federal requirements, maintains training records and certification requirements, collaborates with supervisors to identify training needs and performance gaps, and evaluates training effectiveness through observation, feedback, and performance outcomes. Through continuous coaching and program improvement, the DSP Trainer plays a vital role in maintaining a highly skilled workforce dedicated to supporting people in living meaningful and fulfilling lives.Location: Seneca CountySchedule: 35 hours per weekVaries - Mostly evenings and overnightsQualificationsEducation: High school diploma or GED required. Associate's or Bachelor's degree in Human Services, Education, or related field preferred.Experience: Minimum 3 years of experience as a DSP or in a similar role within IDD services.Prior experience in training, coaching, or staff development strongly preferredSkills: Strong communication and presentation skills. Ability to adapt training methods to diverse learning styles. Proficiency in Microsoft Office and learning management systems (LMS).Core CompetenciesCommitment to person-centered practices.Leadership and team-building skills.Problem-solving and critical thinking.Cultural competence and sensitivity.Why Choose Us?Mozaic is a not-for-profit organization based in the Finger Lakes Region, specializing in providing services and residential facilities for people with intellectual and developmental disabilities. We are a prominent advocate for supporting and improving the lives of over 2,000 people with disabilities in our area.DSP Training Lead Benefits Include:Work Today, Get Paid TodayEligibility for Student Loan Forgiveness ProgramTuition Reimbursement20 Paid Vacation Days and 8 Paid HolidaysMedical, Dental, Vision, and Pet InsuranceFlexible Spending Accounts - Medical & Dependent Care403(b) Retirement Plan with Employer MatchPre-Paid Legal ServicesEmployee Assistance Program & Wellness IncentivesPaid Comprehensive Training and Certification ProgramsApply to become a DSP Training Lead today!Mozaic is an EEO/AA/Veteran/Disabled Employer
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