Job Description:
The Director, Advanced Analytics, will lead a high-impact team of managers and practitioners driving data-driven insights for our clients. You'll own the full lifecycle—from developing cutting-edge analytical products and tools to delivering customized, meaningful reporting that directly impacts client decisions. This is a hands-on leadership role where you'll balance strategic oversight with direct involvement in delivery, managing Managers and senior practitioners while staying close to the work that matters.
Key Responsibilities
• Lead & Develop Teams: Build and mentor a team of analytics leaders and senior
practitioners, fostering capability and driving performance
• Own Analytics Products: Define, develop, and globally roll out analytical tools and
solutions.
• Lead with an AI mindset: Empower your team with an AI-forward culture to continuously
advance the quality of analytics output.
• Drive Client Impact: Partner with Client Services and Sales to translate client needs into
customized analytics and reporting that delivers real value
• Set Standards & Quality: Establish and enforce rigorous standards for analytical output,
ensuring consistency and excellence across all deliverables
• Manage Capacity & Priorities: Forecast demand, allocate resources strategically, and
balance competing priorities across multiple workstreams
• Build Cross-Functional Partnerships: Collaborate at senior levels across Client Services,
Sales, Product, and Engineering to position analytics capability and drive adoption
• Represent Advanced Analytics in senior internal forums and in significant client
engagements
• Bridge Strategy & Execution: Translate leadership strategy into concrete delivery plans,
methodologies, and ways of working for your teams
Qualifications
• 10+ years in analytics/reporting; 5+ years managing teams (including Managers or senior
individual contributors)
• Product mindset: Experience developing and launching analytical tools or solutions
through to adoption
• AI inquisitiveness: Knowledge of the current AI landscape and trends and an interest in
leveraging AI in the continuous improvement of advanced analytics tools/methods used by
your team.
• Technical depth: Proficiency in SQL, advanced Excel, and a major BI platform (Tableau,
Power BI, Looker, etc.); Python/R and cloud data platforms a plus
• Leadership excellence: Proven ability to develop Managers, set meaningful objectives,
deliver feedback, and build high-performing teams
• Client-focused: Experience in agency, consulting, or client-facing environments; comfort
translating complex needs into actionable analytics
• Strategic operator: Ability to balance day-to-day delivery with longer-term capability
building; strong judgment under pressure
• Communicator: Writes and presents effectively to senior and cross-functional audiences
• Bachelor's degree
Why This Role
You'll have real autonomy to shape how analytics drives client value, lead talented practitioners, and build products that scale globally—all while staying hands-on with the work that matters most.
About Rakuten
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
As part of our Rakuten interview process, we encourage applicants to use their own words, rather than AI-generated content. Tell us your story in a way that's personal and authentic.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
| Location | Chicago, Illinois |
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