Director, Analytics

Director, Analytics

Remote (USA)

Research & Development - Customer Insights /

Full-time /

Remote

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Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world - one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.

We're a team of fiercely driven individuals committed to making healthcare more sustainable-and we're looking for passionate people to help us get there.

For more information, visit arcadia.io.

Why This Role Is Important to Arcadia

The Director, Analytics is a senior level position responsible for shaping analytic strategy and delivering high-impact insights across complex customer engagements. This role reports directly to the VP of Analytics and operates as the highest-level analytic authority on our productionalized analytics engines and dashboards; driving methodological rigor, influencing business strategy, and ensuring analytics directly support contractual commitments and measurable performance outcomes.

This individual will lead a team of SQL analysts and BI developers to deliver scalable analytic solutions. Given the scale, visibility, and complexity of the work, this role requires deep healthcare domain expertise, advanced technical capability, strong executive presence, and the ability to operate autonomously in ambiguous environments.

What Success Looks Like

In 3 months

• Develop deep understanding of enterprise data architecture, reporting commitments, and performance objectives
• Establish credibility as a strategic analytic partner to senior leaders and to your direct reports
• Contribute to builds across backend and frontend deliverables
• Provide guidance on complex analytic workstreams and influence prioritization decisions
• Build trust from team of 4-8 analysts/dashboarders and understand how team fits into priorities
• Work to refine current OKRs and build team out necessary to execute on those OKRs

In 6 months

• Drive measurable improvements in analytic quality, scalability, and efficiency
• Lead cross-functional initiatives requiring advanced methodological expertise
• Serve as trusted advisor on medical economics, risk, episodes, and dashboarding
• Create rigorous performance management framework for team to be evaluated against
• Ensure AI integration into analytics workflows

In 12 months

• Be recognized as an enterprise subject matter expert across analytics, medical economics, risk, episodes and dashboarding
• Influence strategic decisions through data-backed recommendations
• Demonstrate measurable impact on customer performance outcomes and business growth
• Build durable analytic infrastructure and frameworks that scale across engagements

What You'll Be Doing

• Define and lead analytic strategy across large-scale, high-visibility engagements
• Architect advanced analytic frameworks supporting medical economics, performance measurement, population health, and value-based care initiatives
• Serve as the senior-most analytic escalation point for complex methodological or data integrity questions built in DBT (Spark, SQL) and Amazon Quicksight
• Drive cross-functional alignment across Product, Engineering, Actuarial, Data Science, Finance, and Customer Success
• Ensure technical excellence and rigor in all analytic deliverables; establish quality standards and governance practices
• Identify scalable opportunities for automation, reusable intellectual property, and analytic innovation
• Present insights and strategic recommendations to senior and executive-level stakeholders
• Mentor and develop Lead, Senior, and Data Analysts, elevating analytic capability across the team
• Influence product and roadmap decisions through data-driven thought leadership

What You'll Bring

• 8-10+ years of healthcare analytics experience, with experience in medical economics or risk and dashboarding required
• Advanced SQL proficiency, including optimization of complex queries in large data environments
• Advanced Dashboarding proficiency, experience with Quicksight a plus (Tableau, Looker, Power BI, etc. are acceptable)
• Experience designing analytic methodologies and scalable frameworks
• Demonstrated success influencing senior or executive stakeholders
• Proven experience leading large, complex analytic initiatives and teams with significant business impact
• Strong data storytelling and executive-level communication skills
• Experience mentoring and elevating senior analytic talent

Would Love For You To Have

• Experience supporting large, enterprise healthcare clients
• Experience working within AWS or large-scale cloud data environments
• Proficiency in DBT pipelines a plus
• Experience shaping product or analytics roadmaps at a strategic level
• Experience using AI tools to enhance your coding and workflows as they relate to analytics

What You'll Get

• Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
• A flexible, remote friendly company with personality and heart
• Employee driven programs and initiatives for personal and professional development
• Become a member of the talented, energized, diverse and purpose-driven Arcadian Community.

$180,000 - $200,000 a year

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself

If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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