Director, Business And Process Optimization (Pharmacovigilance)

Job Description

The Director, Business and Process Optimization serves as a key member of the leadership team, providing strategic leadership in the direction and execution of the operations and resourcing for the department in a complex cross-functional environment to develop and execute strategies that ensure continuous process improvement and optimize organizational performance, processes, and associated systems, training and communications in order to achieve business goals and objectives.

ROLE AND RESPONSIBILITIES

• Provides management & strategic direction to the business operation/corporate function.
• Participates with senior leadership in developing and authorizing the implementation of strategic business plans.
• Oversees a portfolio of cross-functional activities, projects and initiatives delivering strategic insights, analyses and recommendations to drive continuous process improvement and assess compliance with cross-functional processes and associated systems/applications, training and communications.
• Serves as business lead for large, complex, cross-functional process improvement initiatives.
• Collaborates, innovates and consults with multiple stakeholders, peers and leaders to drive strategy, execution and communications planning to achieve continuous process improvement and departmental and organizational business imperatives, goals and objectives
• Oversees initiatives to develop, optimize, improve and assess compliance with cross functional processes and associated systems/applications, training and communications.
• Provides administrative oversight of the department, including staffing, budgeting, scheduling and long term planning. Provides strategic direction to staff through line management of a team. Accountable for effective recruitment, induction, talent development and retention of staff. Provides ongoing coaching and feedback including formal performance appraisals, development plans and career coaching.
• Develops and implements business plans, forecasting and proactively supports and drives process and systems optimization activities.
• May provide oversight and/or responses for client or internal process audits on processes, systems, or procedures and/or CAPAs.
• Cultivates an environment of continuous improvement
• Acts as an internal transformation consultant in overseeing M&A integration activities