Director, Business Intelligence & Analytics

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Ready to change how a Life Insurance business uses data to grow? As Director, Business Intelligence & Analytics, you will lead a team of two analysts and serve as the go-to data and analytics partner across our Life Insurance organization. You will transform how the business accesses and uses data, turning insights from distribution and sales, new business, and customer and agent experience into decisions that drive profitable growth.

Your team will own a portfolio of field-facing and operational reports and dashboards, build statistical models, and provide the analytical horsepower behind high-visibility, cross-functional initiatives. You will influence data and analytics strategy, review and approve analytics initiatives, oversee the support and evolution of existing data products, and bring innovative ideas to business leadership, then lead them through to implementation. This is a highly visible role for a builder who wants to see their work move the needle.

Essential Job Functions

In this role, you will lead the analytics engine behind our Life Insurance business. You will develop advanced, value-driven analytics solutions, from statistical models that sharpen our understanding of the application funnel, policy placement, and persistency to Power BI dashboards that give agents, field leaders, and operations teams the insights they need to act. You will own and continuously evolve a portfolio of field-facing and operational reports and dashboards so they keep pace with changing business needs.

As a trusted partner to leaders across distribution and sales, customer and agent experience, and operations, you will identify the biggest opportunities to unlock business value, translate them into clear analytics requirements and business plans, and drive them to resolution. You will apply a deep understanding of the data elements, structures, and standards common in financial services and Life Insurance, including cloud-based data storage and sharing, to balance regulatory and compliance requirements with business needs. You will consult on UAT, technical specifications, strategic planning, contract design, testing, and training, and independently lead highly complex projects with little to no guidance.

As a people leader, you will supervise, coach, and manage the performance of two analysts, deliver regular feedback, and support their professional development, fostering a high-performance culture where excellence is standard and innovation is actively encouraged. You will craft strategic plans and turn them into action for your team and for partners across three or more business domains, communicating strategy in a way that resonates with audiences new to data and analytics and helping enable enterprise priorities.

Education Requirements

Bachelors degree or equivalent required, preferably in Statistics, Mathematics, Economics, Data Science, Computer Science, Information Systems, Actuarial Science, Finance, Business Analytics, or a related quantitative field. Masters degree in Analytics, Data Science, Statistics, Economics, or an MBA with a quantitative focus preferred. Relevant certifications, such as Microsoft Certified: Power BI Data Analyst Associate or insurance industry designations (e.g., LOMA FLMI), are a plus.

Experience Requirements

7-10 years of related work experience in business intelligence, analytics, or data science required, including:

• Building and maintaining enterprise reporting and dashboards in Power BI (or a comparable BI tool) for business and front-line audiences, including data modeling and DAX

• Applying statistical and predictive modeling techniques (e.g., regression, segmentation, propensity or retention modeling) to solve business problems and influence decisions

• Hands-on proficiency with SQL and experience working with data warehouses, data marts, and cloud-based data platforms across multiple source systems

• Partnering with senior business leaders to translate ambiguous questions into analytics requirements, prioritized roadmaps, and measurable business outcomes

• Leading complex, cross-functional analytics initiatives with IT, data science, product, and vendor partners from concept through implementation

• Establishing data quality, governance, and reporting standards, and resolving data issues across systems

• Communicating insights and recommendations clearly to executive and non-technical audiences

Preferred experience:

• Insurance or financial services industry experience, ideally in Life Insurance, with familiarity with new business, underwriting, policy administration, and distribution data

• Experience analyzing sales and distribution performance, application funnel and throughput, placement, persistency, or agent and customer experience metrics

• Experience in a people leader or management role, including coaching and developing analysts

• Experience supporting field-facing or agent-facing reporting in a distribution-driven organization

• Working knowledge of Python or R and of data privacy and regulatory considerations in insurance

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.

o CA Only: $129,075 - $219,780

o CO & ME: $121,350 - $189,310

o HI/IL/MN/VT Only: $121,350 - $202,730

o MA Only: $121,350 - $202,730

• o MD & VA: $121,350 - $202,730

o DC/NJ/NY/OH Only: $121,350 - $219,780

o Albany County, NY/Cleveland, OH: $129,075 - $189,310

o WA Only: $121,350 - $230,375

• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veterans status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com