Reporting to the General Manager, the Director of Business Operations has responsibility for non-manufacturing operations at the site, including supply chain and program management, and may manage other functional areas in support of manufacturing. This role is a key member of the site leadership team, entrusted with the onboarding of new programs, ongoing program management, and the procurement, warehousing, and logistics operations for the site. This is a working leader role, responsible for personal individual contributor deliverables as wel as management of a complex team.
Essential Functions
To accomplish this job, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
- Assists the GM in planning, monitoring, and reporting of weekly, monthly and annual business results; prepares and/or oversees management of operational performance metrics
- Maintains effective customer relations, manages a team of customer-facing personnel to ensure multiple points of contact with key customers and/or vendors and avoids single points of failure relative to personnel and/or vendors & third-party services
- Ensures compliance with applicable elements of AS9100, ITAR, OSHA, internal processes, and other applicable regulatory and agency requirements
- Effectively utilizes the ERP to operate, measure, and drive the business; employs best practices and follows established procedures to ensure accuracy of transactions and compliance with customer contracts, terms, and conditions
- Runs regularly scheduled daily, weekly, and monthly reporting from the ERP; performs or assigns associated work and updates metrics and internal dashboards accordingly; enters data and corrects order and customer data as needed to ensure accurate shipping and invoicing information
- Monitors order book and production schedule to ensure timely procurement activities, optimizing lead times, inventory levels, and third-party service vendors/subcontractors; ensures accuracy of ERP data used to support decision-making
- Develops and maintains effective relationships with site leaders, business development personnel, General Managers, and other personnel at various position levels and locations
- Performs duties in accordance with the Accurus Delegation of Authority regulations; ensures adequate and timely approvals at higher levels when required
- Periodically visits vendors and suppliers, may visit customers, and occasionally travels for other company business
- Sets an example for integrity, communication, and compliance for others in the organization by following policies, communicating professionally, and providing timely responses to internal and external customers
Work Experience
Required Experience: More than 10 years
- Minimum of ten (10) years in progressively responsible positions within program management and/or supply chain management in an engineered product manufacturing business is required; aerospace industry experience preferred
- Minimum of four (4) years in leadership including selection, performance management, and employee relations with both hourly and professional employees is required
- Comprehensive knowledge of multi-site Enterprise Resource Planning systems and utilization to support business processes is required; Infor Visual experience is preferred
Other Required Skills and Abilities
- Comprehensive understanding of supply chain processes and methodologies; understanding of financial implications for inventory management, supplier contracts, and freight terms (ITAR compliance and export experience preferred) Experience with long-term customer contracts, engineering or other change notice procedures, and quality management systems (AS9100 preferred)
- Customer-facing problem-solving and negotiation experience
- Demonstrated analytical, problem-solving, and critical thinking abilities to appropriately handle unexpected challenges
- Commitment to maintaining confidentiality, securing company records, and demonstrating integrity in communications and actions
- Self-management skils including efficiency, sense of urgency, ability to adapt and respond to unexpected circumstances, and ability to juggle multiple projects, competing priorities, and meet concurrent deadlines
- Effective leadership and people-management skills
- Excellent verbal and written communication skills (English)
- Proficiency in Microsoft Office applications including Outlook, Excel (advanced), PowerPoint, and Word
- Proficiency in the use of ERP systems and associated reporting
- Valid drivers license in the state of work location is required; maintaining an acceptable driver history (MVR) is required
Physical Demands
To perform the essential functions of the role, employees must be able to perform the following activities with or without reasonable accommodations:
Physical Requirements:
- Sit for prolonged periods at a desk and working on a computer
- Regularly stand and walk
- Occasionally climb steps or stairs
- Constantly communicate verbally and in writing (English) using a phone, texts or other messaging, and email
- Use hands and fingers to operate a computer keyboard, mouse, or other peripherals
Work Environment
The normal work environment is a typical office setting; however, the employee may be exposed to excessive noise, dust, fumes, vapors, and hazards including forklifts and other moving equipment during regular visits to the manufacturing shop and warehousing departments. The use of PPE, including hearing protection, eye protection, and use of safety footwear may be required during these visits.
Travel
Occasional travel by air and/or ground transportation is required. Some travel may be overnight. A valid drivers license and acceptable driver history report are required
Education
Required Degree Level: Undergraduate Bachelors degree in Business Administration or similar is required; preferred majors are management or supply-chain management
We appreciate your interest in Accurus Aerospace; however, only those applicants selected for interviews will be contacted.
Accurus offers a comprehensive employee benefit package upon completion of 30 days of employment. For full details, please visit the benefits section of our website.
Accurus is an Equal Employment Opportunity (EEO) and Affirmative Action Plan (AAP) employer and participates in the E-Verify Employment Verification Program. Please see our website for more information on employment practices.
Please note that Accurus only accepts applications submitted through our online recruiting system. For information on disability accommodations for applicants, please visit our career page.
All job offers are contingent upon successfully completing a drug screen and criminal background screening. Certain positions may require a Motor Vehicle Report (MVR), a credit report, and/or a medical physical examination.
Thank you for considering Accurus for your next career opportunity.