We're seeking a future team member for the role of Director - Head of Americas Client Enablement to join our Global Payments & Trade, Global Client Enablement team. This role is located in Pittsburgh, PA or Lake Mary, FL
In this role, you'll make an impact in the following ways:
Manage department activities, providing suitable resources (including VP+ level direct staff)
Provide consultation to Relationship Management/ Sales and Clients on processes and practices
Strategize, implement, and oversee processes for increased productivity and growth
Design daily operational programs that achieve organizational objectives
Establish and grow relationships with relevant internal and external partners
Establish cost parameters and manage overall P&L for department
Create and maintain plan for forecasting, targeting, and attaining Client Enablement goals
Supervise employee productivity and provide internal processes for improved efficiency
Provide data analytics of sales, distributors, and partners to relevant management teams
Work with managers to develop long-term strategic initiatives
Participate in development of competitor analyses and implementations strategy
Support customer-facing operations, including sales, marketing, and product
To be successful in this role, we're seeking the following:
Bachelors degree or the equivalent combination of education and experience is required
10+ years of total work experience and at least 5+ years of people management experience preferred