Director, Customer Data Engineering

About the Role

What You'll Do

• Relevant technology professional experience in Technology, with a concentration in Customer Data Management & Marketing Technology integration
• Strong experience in managing customer data for fashion retailers
• Strong experience in data engineering, data platforms, data strategy consulting, or equivalent data management experience 
• Experience in operationalizing data privacy, compliance and governance initiatives 
• Experience with cloud-based platforms like Azure/GCP/AWS specializing in the related data stack within including consumption patterns like data products, data marts, universal semantic layers
• Experience working across global teams spanning multiple time zones and geographies
• Ability to collaborate effectively with various functional partners to probe/ask questions, gather required information for analyses, and participate as a value-added cross-functional partner
• Experience operating in a fast-paced environment driven by senior leadership requests and evolving business needs
• Ability to manage workload with limited guidance; effective managing to expectations and ability to scope/prioritize work with relatively high independence
• Retail Experience is a must have
• Strong verbal and written communication skills
• Strong analytical, problem solving, and multi-tasking skills 
• Customer focused and Solutions Oriented mindset 

Who You Are

• Drive the data integration plan with internal stakeholders, vendors, partners, 3rd party teams
• Implements processes for active stewardship of data, including active management of metadata and oversight of data processes and flows
• Collaborate with the team to ideate and prototype new data opportunities
• Be accountable for the quality of our core data set and make improvements each sprint

• Lead the business engagement and agreement on business-wide data standards
• Ownership of all data enrichment, maintenance investments
• Key driver in data warehouse and business intelligence investment strategy
• Customer data evangelist – proactively seek new and improved ways for data to drive more differentiated, dynamic, cross-channel touch point opportunities for Users
• Internal expert on customer Data Security and Privacy policies and practices
• Business Lead on all data-related acquisition and divestiture activities
• Build and maintain a strong technical team through effective recruiting, training, coaching, team building, and succession planning.