Director, Digital Workplace and End User Services

onsemi

Scottsdale, AZ

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JOB DETAILS

SKILLS

Alternative Energy, Automation, Benchmarking, Change Management, Cloud Computing, Continuous Improvement, Cross-Functional, Customer Support/Service, Help Desk, Information Technology & Information Systems, Leadership, Microsoft Exchange Server, Microsoft Product Family, Microsoft SharePoint, Outsourcing, Process Improvement, Technical Leadership, United States Citizen, User Interface/Experience (UI/UX)

LOCATION

Scottsdale, AZ

POSTED

7 days ago

Director, Digital Workplace and End User Services

Location: Scottsdale, AZ (On-site/Hybrid)

Citizenship Requirement: U.S. Citizen

Employment Type: Full-time

Reports To: CISO/VP Infrastructure

Team: Global Digital Workplace & End-User Services

Role Summary

We’re seeking a strategic, execution-focused Director, Digital Workplace to lead our global end‑user technology experience. This role owns the global helpdesk (insourced and outsourced), end-user IT experience across all services, and digital workplace engineering, including Microsoft 365 and adjacent productivity platforms. The ideal leader blends operational rigor with product thinking—driving measurable improvements in satisfaction, reliability, security, and productivity at scale. You will serve as a visible leader in IT with direct engagement across senior leadership and cross-functional stakeholders.

Key Responsibilities

Leadership & Strategy

- Define and execute the Digital Workplace strategy aligned to business goals, security standards, and employee experience benchmarks.

- Lead a global service desk across insourced and outsourced delivery models; drive consistency, quality, and continuous improvement globally.

- Own IT user experience (end-to-end) for all end-user services including endpoint, collaboration, identity, and core productivity platforms.

- Build and lead a Digital Workplace Engineering function responsible for Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Entra ID) and other productivity tools.

- Serve as a senior IT leader engaging with executive stakeholders, HR, Security, and business units to drive adoption, change management, and value realization.

- Lead and evangelize User Experience for all of IT ensuring user experience goals are consistently implemented and measured

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

onsemi is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, ancestry, national origin, age, marital status, pregnancy, sex, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other protected category under applicable federal, state, or local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Talent.acquisition@onsemi.com for assistance.

About the Company

onsemi

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