Director, Enterprise Data & Analytics

Position Summary

The Director, Enterprise Data & Analytics (the “Director”) is responsible for defining, implementing, and managing enterprise data, reporting, analytics, and business intelligence strategies, processes, platforms, and services. This position leads the development, operation, standardization, and continuous improvement of financial, managerial, operational, and analytical data products across the enterprise. The Director partners with senior business leaders and Global Technology (GT) to translate business priorities into secure, scalable, reliable, and supportable data and analytics solutions that meet quality, time, cost, and control requirements.

The position also provides leadership for the Power BI platform support and drives data enablement across the Enterprise Data Platform and ADW, including requirements and testing support for Bronze and Silver layers and data engineering support for the Gold layer. The Director supervises associates and contractors, leads large-scale reporting and data initiatives, promotes a data-driven culture, and ensures that all applicable activities follow established processes and procedures supporting SOX compliance, data security, change management, and production support

The Director will report directly to the VP Enterprise Reporting & Data Enablement, and will be based at MVW's Headquarters in Orlando, Florida. 

Expected Contributions

Business Strategy

• Participate in enterprise and business strategic planning; establish annual team objectives, priorities, service expectations, and measurable outcomes aligned with organizational goals.
• Leads data and analytics strategy, governance, delivery, and operational support across financial, managerial, operational, and business-line use cases.

Data, Analytics & Reporting

• Deliver standardized, centralized, automated, and reusable reporting and analytics solutions across the enterprise that improve timely access to accurate data, reduce manual effort, and create measurable business value.
• Support rationalization and standardization of the inventory of reports throughout the enterprise and product teams.
• Lead rationalization and standardization of semantic models, analytical data products, and key metrics.
• Lead the transition manual and non-conforming solutions to approved enterprise platforms and practices.
• Provide technical leadership and direction for data, reporting, analytics, and platform initiatives, including architecture discussions, design reviews, build decisions, testing, deployment, production support, and lifecycle management.
• Stay updated with the latest releases/technologies for Microsoft tools, such as Power BI and Fabric, to recommend improvements and enable features in the MVW environment.
• Manage resources, schedules, dependencies, issues, risks, quality, and delivery activities for assigned programs, projects, upgrades, integrations, and operational services.
• Coordinate and monitor analysis, design, development, testing, deployment, and production-support activities for reporting, analytics, semantic models, and data products.
• Lead Power BI technical support and platform operations, including process and refresh monitoring, incident and problem coordination, capacity management, workspace lifecycle and access management, deployment oversight, and on-premises or virtual network gateway support.
• Establish and monitor operating standards for Power BI performance, reliability, security, supportability, and sustainable growth; partner with GT and Microsoft support as needed to resolve platform issues.
• Provide business and technical requirements, data validation criteria, and testing support for Bronze and Silver data layers, including source-to-target validation, data quality review, defect triage, and acceptance coordination.
• Provide and lead data engineering support for the Gold layer, including dimensional and analytical modeling, curated data products, transformation logic, performance optimization, documentation, testing, deployment, monitoring, and production issue resolution.
• Ensure reporting, analytics, data engineering, and platform decisions are consistent with MVW and GT strategies, architecture principles, information security requirements, data governance standards, and published policies.
• Ensure all applicable processes, reports, data products, platform changes, access decisions, and deployments follow documented processes and procedures supporting SOX compliance, including change management, testing evidence, approvals, segregation of duties, certification, and audit-ready documentation.
• Protect analytics and data assets by enforcing appropriate security, access, privacy, retention, and control requirements.
• Supervise, coach, and develop associates and contractors; set priorities, clarify accountabilities, build technical and leadership capability, and ensure performance expectations and commitments are met.
• Identify opportunities to improve service quality, process efficiency, platform resilience, cost management, user experience, and the value delivered through data and analytics.

Business Partnerships

• Build trusted partnerships with senior leaders and business stakeholders to clarify priorities, translate business needs into actionable requirements, communicate progress and gaps, and recommend practical solution approaches.
• Lead the Power BI Center of Excellence, expanding self-service capabilities, promoting data literacy, and fostering adoption of governed data and analytics practices.
• Lead Data Enablement capabilities to partner with data product teams to ensure data products are appropriately documented, cataloged, governed, secured, and aligned with enterprise standards.
• Partner with GT in the support and evolution of the Enterprise Data Platform, clarifying service ownership, dependencies, support processes, operational requirements, release readiness, and production support expectations.
• Partner with data integration and data engineering teams to translate reporting and advanced analytics needs into data pipeline, integration, modeling, and quality requirements.
• Perform related duties in support of enterprise and business goals as required.
  

Candidate Profile

Education:

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Data Engineering, or a related field, or equivalent relevant experience, required.
• MBA, advanced degree, or relevant business intelligence, cloud, data engineering, or platform certifications preferred.

Experience:

• Minimum of eight (8) years of progressive experience in reporting, analytics, business intelligence, data platforms, data engineering, or enabling technologies in a complex or global organization.
• Minimum of five (5) years of experience leading teams, including associates, contractors, or cross-functional technical delivery teams.
• Demonstrated experience leading enterprise reporting and analytics programs, platform operations, production support, implementations, upgrades, and large-scale change initiatives.
• Hands-on or leadership experience with Power BI, including semantic models, workspaces, gateways, refresh and process monitoring, deployment practices, capacity management, security, and production support.
• Experience partnering with technology teams on modern data platforms and layered data architectures.
• Experience translating business and reporting requirements into data integration, pipeline, modeling, testing, and data quality requirements.
• Proficient use of SQL and experience with relational databases, data warehouses, dimensional modeling, business intelligence tools, and data validation techniques.
• Experience with full solution development lifecycle practices, project estimation, configuration and change management, quality assurance, testing methodology, release management, and operational support.
• Experience operating in a SOX-controlled environment and maintaining evidence, approvals, access controls, and change documentation required to support audit and compliance activities.
• Experience with Agile delivery methods preferred; hospitality or timeshare experience preferred.

Skills/Attributes

• Strategic and operational leadership with the ability to connect enterprise priorities to practical data, reporting, platform, and engineering roadmaps.
• Strong executive communication, consulting, facilitation, and stakeholder-management skills in a dynamic, cross-functional matrix environment.
• Advanced knowledge of enterprise reporting, data warehouse and lakehouse concepts, ideally using Microsoft solutions - Fabric, dimensional modeling, semantic modeling, business intelligence solution design, and production support.
• Working knowledge of Power BI administration and support concepts, including capacity, workspaces, gateways, refresh operations, monitoring, security, and deployment governance.
• Ability to evaluate complex issues, analyze data, identify root causes, manage risk, and recommend scalable and supportable solutions.
• Demonstrated ability to learn complex business processes and design holistic solutions that balance business value, technical quality, control requirements, and operational sustainability.
• Strong program and project management skills, including prioritization, estimation, dependency management, risk management, quality management, and follow-through on commitments.
• Collaborative, service-oriented leadership style with a record of building strong teams and productive partnerships across business and technology organizations.
• Proactive, decisive, adaptable, and composed in a fast-paced, deadline-driven environment with competing priorities.
• Commitment to data quality, security, governance, documentation, standardization, automation, and continuous improvement.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.