Director - Enterprise Systems and Services

Job#: 3057755

Job Description:

Description:

Director Enterprise Systems and Services

Permanent Hire

Hybrid, onsite Tue-Wed

Must be local to the Dallas-Fort Worth area

Reports to: Associate Vice President, Technology Operations

Direct reports: Four senior managers

Environment: 35,000 people, 4,000 servers, complex clinical, research, administrative, and business operations, high availability and uptime requirements

Technology Scope:

• VMware and virtualization
• Storage
• Compute
• Cloud infrastructure
• AI and emerging technologies
• Databases
• Citrix
• End-user computing
• Identity and access management
• Enterprise systems and platforms
• Infrastructure lifecycle management
• Service delivery and operational reliability

Position Overview:

Seeking a polished, strategic enterprise technology leader to guide experienced technical managers and lead transformation across a large, complex, and rapidly growing academic healthcare environment.

The environment supports approximately 35,000 people and 4,000 servers across clinical, research, administrative, and business operations.

This is not a hands-on engineering role. Four senior managers report to this position and provide the technical depth. The director must be technically fluent, but the primary focus is strategic leadership, executive communication, relationship-building, business judgment, and organizational transformation.

The most important skill is the ability to build relationships and communicate effectively with C-suite leaders, peer directors, enterprise architects, Epic and application leaders, clinical and research stakeholders, vendors, and business partners.

The ideal candidate brings independent judgment, offers a distinct perspective, and can respectfully challenge assumptions while helping shape enterprise technology strategy. The focus is transformation, modernization, and continuous improvement.

Looking for someone who can:

• Keep pace with continued organizational growth
• Modernize and transform the technology environment
• Evaluate and advance cloud and AI opportunities
• Ensure the technology organization is structured effectively
• Make strategic platform and infrastructure investments
• Balance clinical stability with research innovation
• Support a complex institution with competing lines of business
• Improve enterprise reliability, scalability, and operational performance

Requirements:

• Director-level leadership experience in enterprise infrastructure, enterprise systems, platform services, or technology operations
• Experience leading large and complex organizations (UTSW has 4000 servers and 35k employees & growing)
• Experience supporting a large-scale environment, ideally comparable to approximately 35,000 people and 4,000 servers
• Experience managing senior managers or multiple technical teams
• Strong executive presence and C-suite communication
• Experience leading technology transformation, modernization, or organizational growth
• Strong business acumen and financial judgment
• Experience balancing competing operational, clinical, research, and business priorities
• Experience with cloud, AI, infrastructure modernization, or technology lifecycle planning
• The ability to lead technical teams without personally performing day-to-day engineering work
• Experience in healthcare, academic healthcare, financial services, or another highly regulated and mission-critical environment
• Healthcare or academic medical center experience is strongly preferred, although financial services and other reliability-sensitive industries may be transferable.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

FullTime

Location:

Dallas, TX, US

Job Type:

Date Posted:

October 29, 2026

Pay Range:

$175,000 - $210,000

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