Position Summary
The Director, Enterprise Transformation is responsible for managing New River Electrical Corporation’s (“NRE”) portfolio of strategic transformation projects and initiatives and leading the newly established Transformation Center of Excellence (“CoE”). This position reports to the Senior Vice President, IT & Transformation and will lead a team of direct reports. This individual will ensure that process re-engineering, business capability enhancements, and enterprise change management align with the company’s multi-year objectives. A key focus of this role is evaluating current business workflows and designing optimized future-state processes prior to any technology implementation. This role requires strong leadership and operational rigor, managing a team of process architects and change managers to deliver measurable ROI while ensuring the business has the capacity to absorb organizational change. As a 100% employee-owned company, NRE ties the success of this role directly to the value created for every employee-owner.
Key Duties and Responsibilities
- Support the design and execution of multi-year enterprise transformation roadmaps aligned to enterprise strategy and growth objectives.
- Define and govern the enterprise intake process to ensure all strategic transformation projects and initiatives possess a documented business case and align with NRE’s overarching strategic vision.
- Build, mentor, and lead a high-performing Transformation Center of Excellence (CoE) consisting of process architects, change management specialists, and business analysts.
- Partner with department heads to map current-state workflows, identify structural waste, and re-engineer business processes for scalability.
- Oversee the translation of re-engineered processes into clear, actionable business and technical requirements for implementation.
- Develop and implement enterprise-wide value realization tracking, holding the business and project teams accountable for achieving the ROI, cost savings, and efficiency gains committed in the approved business case, and escalating material variances to the executive sponsor.
- Audit the active enterprise transformation project portfolio identifying and recommending misaligned initiatives to be formally paused, redirected or canceled through the enterprise governance process to eliminate resource drain.
- Oversee comprehensive Organizational Change Management (OCM) strategies, mitigating adoption friction and ensuring that the operational workforce is prepared to embrace new systems and workflows.
- Manage the pacing of transformation rollouts to respect the actual capacity of NRE's operational teams, preventing departmental burnout during high-growth periods.
- Establish best practices and standardize methodologies for process improvement (e.g., Lean, Six Sigma) and change management across the organization.
- Serve as an enterprise leader, translating complex transformation timelines and business impact metrics into clear strategic updates for corporate leadership.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
- Experience: 10+ years in business strategy, operations, or management consulting, with at least 5 years in a leadership role specifically focused on enterprise-wide transformation or leading an Enterprise PMO (EPMO). Experience with a fast-growing mid-market enterprise is preferred.
- Industry Context: Experience in the construction industry or supporting a geographically distributed workforce with significant field-based (non-office) operations is strongly preferred.
- Methodology Proficiency: Deep expertise in process engineering frameworks (e.g., Lean, Six Sigma) and formal Organizational Change Management methodologies (e.g., Prosci/ADKAR). Proven track record of managing complex cross-functional business initiatives from design through to value realization.
- Leadership: Experience managing multi-disciplinary teams and coordinating complex dependencies between business operations, finance, HR, legal, and technology.
- Communication: Exceptional ability to communicate technical roadmaps, business cases, and project risks to non-technical business executives. Must possess the confidence and interpersonal skills to deliver strategic pushback to ensure enterprise alignment
- Education: Bachelor’s degree in Business Administration, Operations, Information Systems, or a related field, or an equivalent combination of education and experience; Master’s degree or relevant certifications preferred.
Travel
Expected travel of 10% to 20% to visit regional offices, field sites, or attend vendor/industry conferences as needed.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time.
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