Director Home Division Operations

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Director of Home Division Operations leads the strategic and operational management of Harris Health's home-based care programs, including Hospital at Home and House Calls. This role drives program development, quality improvement, and integration across inpatient and outpatient settings to ensure seamless, high-quality care delivery in the home. The Director partners with cross-functional leaders to standardize processes, optimize clinical and financial outcomes, and sustain regulatory and accreditation compliance. This position champions innovation, builds collaborative networks, and ensures the division aligns with Harris Health's mission to expand access to patient-centered care.

Minimum Qualifications

Degrees:

• PHD Advanced higher degree (PharmD, MD) (Preferred)
• Master's Degree in Nursing, Business Administration, Health Administration or related healthcare field.

Licenses & Certifications:

• Federal Emergency Management Administration (FEMA) course: Certification for IS-700.B, IS-700.C, IS-200.HCA (obtained within 90 days of hire)
• RN License or Registered Pharmacist
• Current and unencumbered Texas Driver's License

Work Experience:

• Nine (9) Years of Experience in healthcare operational setting, including acute care hospital experience, with at least 2 years' experience in program development and implementation.

Management Experience:

• Six (6) Years of Experience in healthcare operational setting

Communication Skills:

• Writing/ Correspondence
• Writing/ Reports
• Above Average Verbal Communication (Heavy Public Contact)
• Exceptional Verbal (Public Speaking)

Proficiencies:

• MS Word
• MS PowerPoint
• MS Excel

Job Attributes

Knowledge/Skills/Abilities:

• Analytical Abilities
• Medical Terminology Knowledge
• Mathematics

Work Schedule:

• Flexible
• Weekends
• Holidays
• Travel
• On Call
• Telecommute

Other Special Requirements:

• Special Skills Required:

1) Thorough awareness of the Harris Health Scope of Practice, Standards of Practice, and Standards of the program.

2) Knowledge and experience dealing with program oversight programs and environment of program data platforms. Maintenance of accreditation and specialty certification for area of specialty.

3) Outstanding communication and interpersonal skills, with the ability to build authentic relationships with a diverse set of high-profile stakeholders.

4) Proficiency, creativity and innovation in establishing and evaluating program process and outcome measures, with alignment to both organizational and programmatic mission and vision.

5) Demonstrate effective verbal and written communication skills in working with a diverse population of physicians, nurses, and support staff. Must partner with designated service line leadership.

6) Must have effective leadership skills and be capable of motivating, recruiting and educating staff through program adaptations.

7) Proficient in developing and sustaining collaborative partnerships, through effective community engagement strategies.

8) Demonstrate knowledge and skill in resource management including budget and personnel practices.

9) Superior writing skills to compose grant proposals, course outlines, manuals and reports.

10) Demonstrate a working knowledge of personal computer operations and the ability to use word processing, spreadsheet, and database software in a Windows environment.

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