Director IT PMO

Title :  Director It Pmo

Location:  Burlington, NJ hybrid

Duration: full time role

The Director of the IT Project Management Office (IT PMO) leads the IT PMO, which provides delivery and governance of technology and data driven projects across the Company. The Director, IT PMO is responsible for ensuring project delivery quality, cost management, and policy compliance across all IT portfolios. This role leads the annual Portfolio & Technology Roadmap planning exercise and maintains the Company’s Technology Roadmap.

The Director, IT PMO provides oversight for IT portfolio management; project and change management standards; program and project governance; PMO procedures, tools, and reporting.

The Director, IT PMO manages, coaches, mentors, and develops the IT PMO team and 3rd party contractors.

Duties and Responsibilities:

• Overall responsibility for PMO management and delivery quality of IT portfolio projects, including project and change management, project budget management, and policy compliance.
• Accountable for operational and financial results of PMO.
• Manage stakeholder relationships, positioning IT as a trusted advisor across client portfolios.
• Meet commitments to internal clients and delivers initiatives to support Company objectives, IT priorities, and functional goals.
• Provides strategic direction, coaches and mentors project management staff.

Education: B.A. or B.S. required. MBA preferred

Licenses/Certification/Registration: Project Management Professional (PMP) preferred but not required

Experience:

• Senior PMO leadership role in mid/large sized retail organization or 2+ years at Director+ level in  Management Consulting, including consulting project management experience for Retail clients.

• Experience across multiple retail technology portfolios (Stores, Supply Chain, Merchandising, Corporate, Infrastructure, Cyber)

• Extensive management experience of teams with 5+ employees

• Proven ability to drive the “Customer Experience” and continuously deliver results

• Experienced with PMO KPIs and reporting

• Experienced applying Change Management frameworks (e.g., ADKAR/Prosci, Kotter’s, Lewin’s)

Skills and Abilities:

• Ability to operate well in fast-paced, collaborative environment

• Able to manage through ambiguity, making timely and effective business decisions

• Ability to provide leadership and manage across a rapidly changing culture

• Highly developed communication skills, appropriate across audiences all levels of the Company

• Highly organized

• Excellent problem-solving

• Strong balance of technical and business aptitude and comprehension

• Experienced with configuration and usage of project management tools (e.g., Service Now SPM, Smartsheet, MS Project, Jira)

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