Title
Director of Catering
Description
Pay Range: ($105,000.00/ Annual Compensation)
Job Summary: To effectively manage the Catering Department to create the best catering product in the market, retrieving the highest possible profit for the hotel.
Position Requirements
Essential Functions:
- Coordinate all details of catering events and groups with guest rooms including but not limited to; in-detail proposals, menu planning, client liaising, entertaining, billing and on-site coordinating of events
- Administer day-to-day operations of Catering Department including review of daily reports, conducting staff meeting, overseeing of events, and assisting Catering Managers when needed.
- Face-to-face contact with in-house guests and final overseeing of all catering events on a daily basis with direct interaction and direction of banquet staff.
- Work directly with Director of Food and Beverage to plan all future marketing and sales efforts pertaining to Catering. Participate in formulation of Catering marketing plan.
- Liaise with sales department to foster idea sharing for the benefit of revenue producing programs.
- Hires, trains, evaluates, supervises and schedules catering staff. Monitors labor costs and efficiency/effectiveness of staff. Enforces established departmental and hotel policy and procedures and performs disciplinary actions as necessary, initiates and assesses employee development through annual performance appraisals for all subordinate staff to ensure the highest level of professional competence and efficient continuity within those positions.
- Produce monthly forecasts to determine year to date revenue results and implementation of short term promotion planning.
- Perform any other duties as assigned by Director of Food & Beverage.
- Regular attendance is required for this position.
Additional Duties and Responsibilities:
- Reports all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.
- Provides instruction and/or guidance for guest and employee safety in fire or other emergency situations.
- Responds to guest questions. Provide guest assistance, direction and information as requested when working in public areas.
- Represents the hotel at various functions and trade shows.
- Participates and networks through key organizations as recommended by the Director of Food & Beverage.
- Performs a variety of other duties as assigned by the Director of Food & Beverage.
Other Requirements:
- Must maintain a neat, clean and wella groomed appearance as outlined in the employee handbook.
- Ability to work varying shifts and maintain attendance in accordance with the hotel's attendance policy.
- Ability to comply with hotel rules and regulations including policies regarding safety and grooming standards.
Required Experience/Skill and Abilities:
- Three (3) to five (5) years banquet/catering sales management experience preferred.
- Previous experience in a first-class, medium to large resort preferred.
Required Education:
- High School Diploma or General Education Diploma required.
- College degree in hospitality management or related field preferred.
Licenses/Certifications:
- Certification of tuberculosis clearance required.
- CPR and Standard First Aid Certification preferred.
- Valid driver's license required.
- Honolulu Liquor Commission (blue) card required.
Mental Capacity & Organizational Skill Requirements:
- Ability to pay attention to detail, work in a fast paced environment, handle multiple tasks and have a high level of patience.
- Ability to use sound judgment.
- Ability to comprehend and follow oral and written instructions and procedures.
- Ability to prioritize work.
- Ability to operate a moderately complex computer system and various software such as Microsoft Word, Excel, Outlook, Fidelio and Group Wise.
- Ability to operate various office equipment such as, but not limited to, a typewriter, telephone, facsimile and copy machine.
- Knowledge of the travel industry and current market trends.
- Ability to manage people, coordinate schedules and monitor goals and objectives.
Communication Requirements:
- Ability to communicate effectively in English both verbally and in writing.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of maturity, patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
Physical Requirements (Based on an 8-hour work day):
Stand / Walk:
4
hours a day
Sit:
4
hours a day
Drive:
hours a day
*
Lift/carry: (Occasionally = 1/3 workday. Frequently = up to 2/3 workday)
0-20 lbs.
Not at all
X
Occasionally
Frequently
21-50 lbs:
Not at all
X
Occasionally
Frequently
51-100 lbs:
X
Not at all
Occasionally
Frequently
Employee is required to:
Bend:
Not at all
Occasionally
X
Frequently
Squat:
Not at all
X
Occasionally
Frequently
Kneel:
Not at all
X
Occasionally
Frequently
Climb
X
Not at all
Occasionally
Frequently
Reach above Shoulders:
Not at all
X
Occasionally
Frequently
Perform Repetitive Hand Motions
Not at all
Occasionally
X
Frequently
Other Physical Requirements:
- Ability to move throughout the work area while performing the essential job functions.
- Ability to lift up to 25 lbs.
- Ability to sit and stand for extended periods of time.
Environmental Exposure:
Indoors
Not at all
Occasionally
X
Frequently
Outdoors
Not at all
Occasionally
X
Frequently
This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Reviewed by:
Human Resources Director
Full-Time/Part-Time Full-Time Shift Days Number of Openings 1 Exempt/Non-Exempt Non-Exempt Req Number FOO-26-00008 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
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